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Manhattan Beach Toyota - Service Center

Manhattan Beach, CA

4.8
263 Reviews

263 Reviews of Manhattan Beach Toyota - Service Center

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September 04, 2025

Excellent service provided by all services staff. Including shuttle service Clearly providing service repair request. More

by lcharlene47
Recommend Dealer
Yes
Employees Worked With
Tanner
Sep 05, 2025 -

Manhattan Beach Toyota responded

Thank you for the wonderful 5 star review.

September 02, 2025

Smooth process from making the appointment, dropping car off and ready to go when promised. The service advisor was knowledgeable. My wait time in the lounge was minimal. More

by fcanko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Manhattan Beach Toyota responded

We really appreciate your 5 star review.

September 02, 2025

Everyone was great at MB Toyota Thank you so much! You all are appreciated. We will be back. Terrance More

by TMURPHY@ccurr.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stefan Yanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Manhattan Beach Toyota responded

Thank you for your wonderful 5 star review!

September 02, 2025

David Miranda was very professional and kind. He was very easy to talk to and showed he cared. Great customer service! More

by lacsheehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Miranda
Sep 02, 2025 -

Manhattan Beach Toyota responded

Thank you for the 5 stars and the kind words about David.

September 01, 2025

Cristin took care of me, went above and beyond explaining the package deal I was about to purchase. Made sure I was taken care got me a ride to and from the place I need to go! More

by ibarraoscar92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Ramirez
Sep 02, 2025 -

Manhattan Beach Toyota responded

Thank you for the kind words about Cristin and for the 5 stars.

September 01, 2025

Cristian Ramirez was very professional and informative. He kept us informed regarding the repair. My husband has always been satisfied with the service he has provided. We have been waiting to hear More

by asarmar
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Ramirez
Sep 03, 2025 -

Manhattan Beach Toyota responded

Thank you for the 5 stars, Cristian still has not heard back from Toyota but he will contact you as soon as he does.

August 31, 2025

Very poor service made an appointment two weeks in advance at 8 AM for a standard oil change and check up car didn’t finish until noon. Didn’t receive updates or was informed that it was gonna take lo More

by Frostyaces22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carl Boyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Manhattan Beach Toyota responded

We sincerely apologize that the service took so long and that you were not updated. Your feedback will be shared with the Service Director so we can improve our overall experience and promise times.

August 30, 2025

Cristian Ramirez was very helpful. not only in filling up the paperwork, but also very patient while explaining me what was going on with my car. Easy to make an appointment on line o More

by pilarcobas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Ramirez
Sep 02, 2025 -

Manhattan Beach Toyota responded

Thank you very much for the positive acknowledgement of Cristin and for the 5 star review.

August 29, 2025

Great service experience. My problem as repaired in a very reasonable time. My service advisor Cristian Ramirez was great. More

by rs57binder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Ramirez
Sep 02, 2025 -

Manhattan Beach Toyota responded

Thank you for your kind words about Cristian. We appreciate you taking the time to give us a review.

August 29, 2025

Carl was able to support my car service. I was very happy that Carl cares about the customer More

by janice-n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Manhattan Beach Toyota responded

Thank you for the 5 star review and the positive comments about Carl.

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