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Manhattan Beach Toyota - Service Center

Manhattan Beach, CA

4.8
244 Reviews

244 Reviews of Manhattan Beach Toyota - Service Center

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June 13, 2025

The entire staff of MB Toyota are excellent. The knowlegde, courtesy is over and above-definetly 10 STAR More

by ricknpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Manhattan Beach Toyota responded

Thank you for the terrific review and acknowledgement of Carl.

June 13, 2025

I took my Highlander in to be serviced with an appointment. The service people estimated it would take a hour and a half. It actually was less time than that. Happy with roll he work, the time it More

by Mdinmb
Recommend Dealer
Yes
Employees Worked With
Christian helped
Jun 16, 2025 -

Manhattan Beach Toyota responded

Thank you for taking the time to give us a 5 star review.

June 12, 2025

Great service Faster and clear If shuttle arrange quicker , it is perfect experience Thank you More

by madison06122002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aiden
Jun 13, 2025 -

Manhattan Beach Toyota responded

Thank you for the 5 stars and we appreciate your feedback about the shuttle.

June 12, 2025

They lied about rotating my tires. Again I put something on my tires to see if they rotated my tires. They never did. More

by L79Quiroz
Recommend Dealer
No
Employees Worked With
Adrian
Jun 13, 2025 -

Manhattan Beach Toyota responded

We sincerely apologize that this was overlooked, there is no excuse for this. We did offer to come and pickup your car and do the rotation and return it to but you declined the offer. We are sorry to loose your trust. If you change your mind please contact Adrian..

June 11, 2025

At our regular service maintained appointment we told them to replace our broken rear wiper and they did not More

by jpmurphy50
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jun 23, 2025 -

Manhattan Beach Toyota responded

Appreciate you taking the time to share your experience with us!

June 11, 2025

Manhattan Beach Toyota always treats me with respect and professionalism and explain everything clearly with transparency so I can make informed decisions without any pressure More

by mjacksonjsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Jun 12, 2025 -

Manhattan Beach Toyota responded

Thank you very much for the wonderful 5 star review.

June 11, 2025

Awesome customer service. Will continue to be a loyal customer in the future as well. More

by KPASSOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus and Jeff!
Jun 12, 2025 -

Manhattan Beach Toyota responded

Thank you very much for the wonderful 5 star review.

June 09, 2025

Service advisor took over 5 minutes to greet me and confirm reason for visit. Head valet seemed uncomfortable when I asked him questions while waiting so long. Routine service took over two hours, an More

by SETINLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Jun 09, 2025 -

Manhattan Beach Toyota responded

Thank you for taking the time to give us your candid comments. We use them to improve our processes and apologize that you had to wait so long.

June 09, 2025

Polite . Helpful and respectful. Free coffee and bathroom are clean. Service is knowledgeable and also quick More

by agussmack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Manhattan Beach Toyota responded

Thank you very much for the wonderful 5 star review.

June 08, 2025

Great people and excellent service . have been leasing my cars from this dealership and they always are friendly, knowledgeable and offer excellent customer service. More

by juliagran
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Manhattan Beach Toyota responded

Thank you very much fr taking the time to give us a 5 star review.

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