Marburger Chrysler Dodge Jeep Ram

🚫 Buyer Beware – Marburger CDJR (North Carolina) 🚫 I purchased a 2020 Dodge Challenger R/T Scat Pack 50th Anniversary Edition from Marburger Chrysler Dodge Jeep Ram in May 2025. They assured me in writi purchased a 2020 Dodge Challenger R/T Scat Pack 50th Anniversary Edition from Marburger Chrysler Dodge Jeep Ram in May 2025. They assured me in writing that the vehicle had no prior damage, was not reconstructed, and passed their inspection with only minor issues. 💥 What I actually received: A car with a bent wheel beyond repair A non-OEM radiator and a damaged A/C condenser Missing engine bay air shrouds, risking overheating A non-OEM exhaust system missing resonators And a vehicle that failed the warranty inspection due to undisclosed issues After I questioned the inspection, they admitted to installing used mufflers just to pass North Carolina inspection. They never disclosed this before the sale. This vehicle meets their own definition of “reconstructed” and yet they failed to disclose that. I’ve since spent $3,820 to repair what they didn’t tell me — just to make it roadworthy and qualify for an extended warranty. 📎 I have filed complaints with the Better Business Bureau, the Texas and North Carolina Attorneys General, and the NC DMV. ⚠️ If you’re considering buying from Marburger CDJR, proceed with extreme caution. I wouldn’t wish this experience on anyone. — Ron H. Cresson, TX More

The service department will not answer when called and after being on hold for a long time they ask you to leave message, name and phone number but they never return the call. My business is not important after being on hold for a long time they ask you to leave message, name and phone number but they never return the call. My business is not important nor my time. More

Wish there was an option for negative stars! The service department is awful. We have had our 2022 Ram 3500 in for warranty work 4 times and it’s still not right! This time it’s been there for 2 The service department is awful. We have had our 2022 Ram 3500 in for warranty work 4 times and it’s still not right! This time it’s been there for 2 months and it’s still there! Unacceptable!!! More

Travis is great! He listens, gives advice to help you make the best decision and put you at ease when making such a big purchase. He listens, gives advice to help you make the best decision and put you at ease when making such a big purchase. More

This was the worst buying experience EVER. Caleb was great until there was an issue with the car. His communication was horrific, no follow up calls, had to chase him to return calls. DO NOT B Caleb was great until there was an issue with the car. His communication was horrific, no follow up calls, had to chase him to return calls. DO NOT BUY from the dealership, the after car service is NON-EXISTENT. Took the dealership more than 3 weeks to get my car fixed. KC Langenstein the General Manager does not return calls either. This place is a complete joke. RUN as fast as you can from this place. More

I have a ram 2500 that when in for a motor repair under warranty, 4 month ago and still nit completed, there always some source of an excuse for this truck not been ready, their consumer service is not goo warranty, 4 month ago and still nit completed, there always some source of an excuse for this truck not been ready, their consumer service is not good at all, we supposed to get updates and they never call you back must times when I call they are in a meting or not available to answer my concerns. I'm very disappointed with the service I had received, they I had to report them to the costumer service care a month and half ago and still no improvement. I'm very upset with this situation. paying for a rental and the truck payments. I will definitely think twice before I buy another Dodge vehicle. More

The worst place ever. Will do and say anything to make a sale. Sell you a piece of crap , take your money and send you on your way. Start to drive away in your new junk an Will do and say anything to make a sale. Sell you a piece of crap , take your money and send you on your way. Start to drive away in your new junk and tell you were a reputable dealer and as soon as you get out of their parking lot you break down. They basically wave and say take care. It's "as is". When they knew it was a piece of crap when they showed it to me. Will never, ever do business with them again. More

This was a great dealership and my car purchase was outstanding! I am very thankful for the treatment and support that I received from this car buying experience. outstanding! I am very thankful for the treatment and support that I received from this car buying experience. More

Great experience: I bought the car. It was a 2009 Cadillac DTS gold color shale leather seats and it was within my price range and the contact person, Brenda Killen was outstanding. Cadillac DTS gold color shale leather seats and it was within my price range and the contact person, Brenda Killen was outstanding. More

You did a great job with us Travis thanks so much...... Tim and Cecily Morgan we are so happy for the help getting us in the right car Tim and Cecily Morgan we are so happy for the help getting us in the right car More