Marburger Chrysler Dodge Jeep Ram

I recently purchased a NEW Dodge from Marburger that was delivered with a couple of dents, paint chips and a scratch despite being advised by sales it was in perfect condition on the phone( not the normal w delivered with a couple of dents, paint chips and a scratch despite being advised by sales it was in perfect condition on the phone( not the normal way I would buy a car but wanted I when I arrived from another state. It's a new car , what could be wrong with it). The dealership agreed to come and collect the car to have the imperfections addressed and after 2 weeks advised the dents were removed and they could send a touch up stick for me to deal with the paint problems. This kind offer was refused and after a heated conversation where the sales manager asked me" where do you think the money will come from to fix this" and " we did not make any money on this car", they agreed to repaint the areas that were impacted . After 4 weeks with Marburger the car was finally ready to pick up and the paint work checked out... I thought that was all I would need to check as this was on the only problem area when it was picked up. On the drive home I noticed that the passenger window had multiple scratches and looks like the cloth used to clean it had grit within it leaving a mess of scratches across the glass. I called as soon as I got back and was told the dealership had gone above and beyond fixing the paint on the damaged car they delivered and would do no more. New car should mean perfect first time. This dealership does not care about getting things right, just getting your money. There are others that do a far better job. Avoid More

I can’t say enough great things about my experience with Alec and David!!! I told them exactly what I wanted and they exceeded all of my expectations. I, at first, had reservations because I’m an out of sta Alec and David!!! I told them exactly what I wanted and they exceeded all of my expectations. I, at first, had reservations because I’m an out of state buyer, but Alec listened to what I wanted and needed and asked me to trust that he was going to deliver my new car to my door step and they did just that!!! They even picked up my trade in the process!!! David was so professional, he checked in with me on the 8 hour ride here and was at my door at the time he promised. This has definitely been the most simplest and stress free car buying process I’ve ever had in my life and I highly recommend anyone looking for a vehicle to start and end with Marburger CDJR in Shelby, North Carolina!! I can not thank you enough for your genuine care and concern for your customers. ~ Your newest loyal customer More

My family has bought multiple vehicles from Travis Leach at Marburger, very professional and helpful, we love the atmosphere and professionalism definitely will be back at Marburger, very professional and helpful, we love the atmosphere and professionalism definitely will be back More

Great service Love my new truck they helped me find a great truck in my budget with no problems Salute to Travis Leach and Marburger sales team! Love my new truck they helped me find a great truck in my budget with no problems Salute to Travis Leach and Marburger sales team! More

Great Customer Service! Travis made the experience of buying a new car a breeze. He was honest, patient and took my likes and dislikes into consideration. If you’re looking Travis made the experience of buying a new car a breeze. He was honest, patient and took my likes and dislikes into consideration. If you’re looking into buying a new or used car I highly recommend Travis Leach. More

I am one of those customers that keeps coming back I had a wonderful experience with them they work hard and long to get me what and where I wanted to be. I am one of those customers that keep showing I had a wonderful experience with them they work hard and long to get me what and where I wanted to be. I am one of those customers that keep showing back up.. I highly recommend Travis . More

EXCELLENT SERVICE. IN LOVE with my Jeep. First time buyer and was well taken care of! Travis and the sales team at Marburger are excellent and I would recommend this dea IN LOVE with my Jeep. First time buyer and was well taken care of! Travis and the sales team at Marburger are excellent and I would recommend this dealership to everyone!! More