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Marchese Chevrolet, Inc. - Service Center

Fort Montgomery, NY

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64 Reviews

64 Reviews of Marchese Chevrolet, Inc. - Service Center

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March 31, 2025

Excellent experience purchasing as well as with service. The Saturday morning service hours have helped male my busy schedule a lot easier. Fantastic people across the board. More

by wwheeler42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell Bullock at Service Desk, Eric Rizzi
July 05, 2024

I had an amazing experience with their service under the new ownership especially by the extraordinary help from Mr Gary. More

by Moses L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager Mr Gary
July 03, 2024

Even though the car is under warranty, they refuse to provide a loaner. Been without a car for over 4 weeks. As senior citizens, it is hard to make it to appointments and they explained they will not do More

by JB1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
March 28, 2019

Happy customer.. Wouldn't take my truck anywhere else for servicing. I go to Marchese for everything from oil changes to repairs. The staff is always friendly and ha More

by Gershon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Tortorelli
February 27, 2019

Service The service department was great making my appointment was easy , they worked with what was best for me .. they were kind sweet and friendly , they di More

by rosarybeads95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Sparrow, Lisa Tortorelli
February 12, 2019

Warranty Repair The repair to my car was done quickly and correctly. Water was leaking into my truck. The service stay ID'ed the cause and fixed in no tile at all. More

by flood1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Tortorelli, Emiliano Neill
February 10, 2019

Excellent The personnel are welcoming the waiting area is comfortable. It is pleasure to deal with this dealership. They are responsive, helpful, and pleasant More

by MBEATTY158
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Tortorelli
February 10, 2019

Overpriced The service was fine. However , the price was ridiculous ! Double of what I was expecting to pay , $ 635.50 for 2 tires seems way too much. Total bill More

by deadfish333333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Efrain Garcia, Lisa Tortorelli, Emiliano Neill
February 07, 2019

Fast & Professional My experience was positive. They took care of my car in a timely and efficient manner, identified the problem and fixed it promptly and very reasona More

by gannon10928
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Tortorelli
February 01, 2019

excellent professional and courtous service Purchasing the vehicle was pleasant. Sales folks were knowledgeable and respectful. Just brought it in for its first service and another outstanding More

by HAZMAT1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Tortorelli, Emiliano Neill
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