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Marchese Chevrolet, Inc. - Service Center

Fort Montgomery, NY

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64 Reviews
Call Service Center (845) 446-4718

64 Reviews of Marchese Chevrolet, Inc. - Service Center

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October 08, 2014

Great Place! Great experience! Great selection and awesome prices!! This is the second vehicle we purchased and the sales and service staff are very friendly and More

by rock222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin
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September 17, 2014

Terrible and RUDE! Absolutely the worst dealer I have ever worked with. They had my truck for 3 months and were lying about everything. Went to the dealer when they sai More

by Eddie Bazinet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
n/a
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January 31, 2012

I bought a new Silverado Pickup From Marchese Chevy. Best Move I made when it comes to buying a new Vehicle. All members of the dealership was friendly and helpful, and with no pressure to buy. I have More

by mldaniels88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Koons
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June 20, 2009

In a nutshell, my wife bought a lemon here and they did nothing about it. In fact, they knowingly sold us one. Please do yourself a favor and spend your time and money anywhere else. The motto of this d More

by tommy_e65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Polumba
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Nov 23, 2010 -

Marchese Chevrolet, Inc. responded

The vehicle was sold to this customer as a used vehicle. After the initial purchase, the vehicle was brought back a couple of times for warranty work. After the warranty ran out, we did not see the customer for 19 months in which an additional 30,000 miles were put on the vehicle. In February of 2009 the vehicle was brought back in for an engine problem. We informed the customer that the vehicle was not under warranty any more however, we did call and get the parts good willed. The customer was only responsible for the labor. We were not required to do anything but tried to help him out anyways. The customer was unhappy about having any out of pocket expenses and was angry that the dealership would not cover all costs. Since the incedent, we have been in contact with the customer and seemed to have come to an understanding. We have not had any negative comments from him since.

Jul 01, 2011 -

tommy_e65 responded

The only understanding between Marchese Chevrolet and myself is that they have lost my business forever. I am NOT satisfied, which their response seems to indicate. Trust me, spend your hard earned money elsewhere.

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