
Marin Subaru
San Rafael, CA
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Excellent customer service as usual. .Felipe was great, he explained all the steps clearly and he took his time and patience to informed about my car. Definitely recommend this dealer, I .Felipe was great, he explained all the steps clearly and he took his time and patience to informed about my car. Definitely recommend this dealer, I been using this dealer for the past 15 years and they always are very cordials. More
Victoria was terrific. She not only took care of my car, but took care of me. Made sure I could hear and understand her. Asked me to keep my phone on so she could call me w She not only took care of my car, but took care of me. Made sure I could hear and understand her. Asked me to keep my phone on so she could call me when my car was ready. When I told her I hoped the car would be ready in time for my next appointment, she made sure it was and not only that but she came into the waiting area with the paperwork necessary for me to sign and pay and be on my way. What service! More
Great service. Employees very friendly, knowledgeable and responsive! Have used the service department since owning the vehicle and would highly recommend. Employees very friendly, knowledgeable and responsive! Have used the service department since owning the vehicle and would highly recommend. More
Service department is excellent. Mario is IKNOWLEDGEABLE, FRIENDLY and always responsive. He always explains all service procedures and costs. Mario is IKNOWLEDGEABLE, FRIENDLY and always responsive. He always explains all service procedures and costs. More
Staff is quite professional and friendly. Service results explained and needs and procedures explained. Waiting/showroom is nice with amenities. Could use a little more parking space. Service results explained and needs and procedures explained. Waiting/showroom is nice with amenities. Could use a little more parking space. More
Not only have I been very happy with my Subaru for several years, but I have also received excellent service at this dealership. Mario goes above and beyond to help his clients. He carefully explains several years, but I have also received excellent service at this dealership. Mario goes above and beyond to help his clients. He carefully explains what the service includes and follows up with the mechanics. When my “low oil” light came on I brought the car in. Mario showed me how to check the oil level, top up the oil and didn’t charge me. I feel I can really rely on Subaru! More