
Marin Subaru
San Rafael, CA
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Brought in my Subaru Solterra for its first basic maintenance and worked with Felipe at the dealership who was terrific to deal with. Great attention, perfect followthrough. The work seems completely maintenance and worked with Felipe at the dealership who was terrific to deal with. Great attention, perfect followthrough. The work seems completely fine: I've had no problems with the car. Great Experience. More
Victoria is knowledgeable and personable…with a fun sense of humor. She explains well what is going to be done and what is covered under warranty. Thank you! of humor. She explains well what is going to be done and what is covered under warranty. Thank you! More
Had a great experience with our service advisor, Mario! He was super friendly, quick, and made everything easy from start to finish. Even threw in a complimentary car wash, which was a nice bonus. Definite He was super friendly, quick, and made everything easy from start to finish. Even threw in a complimentary car wash, which was a nice bonus. Definitely appreciated his great customer service! More
Marin Subaru was a fantastic experience for my wife and I, everyone was very professional and friendly. No pressure sales, our questions were answered making it easy for us to make our decision! I want to I, everyone was very professional and friendly. No pressure sales, our questions were answered making it easy for us to make our decision! I want to make a special recommendation for Fabio who did a great job for us! More
Love the customer service. I feel everybody really tries to help and assist you as best they can. Compared to other dealerships I’ve been to a different mix of cars. I really e I feel everybody really tries to help and assist you as best they can. Compared to other dealerships I’ve been to a different mix of cars. I really enjoy the Subaru dealership. More
Bruno went above and beyond for me went I was there recently regarding some issues I had about my 2 year old Subaru. I know he was busy but I never felt rushed. He walked me through everything that was recently regarding some issues I had about my 2 year old Subaru. I know he was busy but I never felt rushed. He walked me through everything that was wrong with my car and he also dealt with a lot of paperworks since I came in with a protection plan from a different dealer.He was so patient and understanding about my predicament. And when I was waiting for my car to be fixed, he checked up on me numerous times in the waiting lounge to see if I was fine and if I needed something. An employee like this need to be protected at all cost because they bring new business to the dealership. Because of this pleasant man, I will start coming to Marin Subaru for all my car needs. Good job,Bruno!!! More
Wondering experience, timely, friendly, knowledgeable, evaluated all critical issues, including battery, tires , oil change and condition of brakes evaluated all critical issues, including battery, tires , oil change and condition of brakes More
Excellent customer service as usual. .Felipe was great, he explained all the steps clearly and he took his time and patience to informed about my car. Definitely recommend this dealer, I .Felipe was great, he explained all the steps clearly and he took his time and patience to informed about my car. Definitely recommend this dealer, I been using this dealer for the past 15 years and they always are very cordials. More
Victoria was terrific. She not only took care of my car, but took care of me. Made sure I could hear and understand her. Asked me to keep my phone on so she could call me w She not only took care of my car, but took care of me. Made sure I could hear and understand her. Asked me to keep my phone on so she could call me when my car was ready. When I told her I hoped the car would be ready in time for my next appointment, she made sure it was and not only that but she came into the waiting area with the paperwork necessary for me to sign and pay and be on my way. What service! More