Mark Allen Pre-Owned - Service Center

Thorough, honest, transparent My experience was phenomenal. Scott and Aaron both took time to educate me about my current vehicle and how the auto loan process works. I will absolutely be bringing phenomenal. Scott and Aaron both took time to educate me about my current vehicle and how the auto loan process works. I will absolutely be bringing my equinox to Mark Allen for service going forward and will make my next purchase from there as well More

The oil change was good the technicians were good and knowledgeable about my recall and what needed to be done. The part that was not so good was the cashier she didn't tell me that there was a 3% charge knowledgeable about my recall and what needed to be done. The part that was not so good was the cashier she didn't tell me that there was a 3% charge for credit cards. I usually use my card so I can get points, so in order to get 1.00 points I paid additional 3.00. I have never been there before so I didn't know. Usually I don't say anything about the way people conduct themselves but she said well there is a sign right there. My eyes are not as good as they should be but she made me feel worse about that. Then I couldn't believe the way she was dressed. To put it honestly she looked like she was going to a club not to work. That struck me as unprofessional. Thanks for letting me vent about that. Thanks for the service--professional in the shop. Collene Pitts More

Sold me a new set of tires. I could've went anywhere. The staff here have won my business time and time again. I could've went anywhere. The staff here have won my business time and time again. More

I actually had a little mishap checking out and got charged too much. Scott adjusted my ticket and made it right with me. charged too much. Scott adjusted my ticket and made it right with me. More

Very professional on every level will continue to do business there ?? I feel like they're the best dealership anywhere around business there ?? I feel like they're the best dealership anywhere around More

Great communication and prompt repairs. Staff was courteous and helpful. I would recommend the service department. Staff was courteous and helpful. I would recommend the service department. More

Everyone there is extremely kind They are all knowledgeable, and respectful. It was a pleasant experience knowledgeable, and respectful. It was a pleasant experience More

Nice people and fast service! My first new(new to me) car and they made the experience easy! My first new(new to me) car and they made the experience easy! More

Alignment Alignment that's all I had done this visit That's all I have to say today That's all I have to say today More