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Mark Miller Toyota

Salt Lake City, UT

4.5
1,082 Reviews

730 South West Temple

Salt Lake City, UT

84101

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Showing 1,082 reviews

June 20, 2025

I have worked with Pedro a few times and he has always been dismissive and shady. I like mark miller but this guy is sub par. He once tried to personally buy my vehicle off of me after hours following a More

by Reviewguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pedro
Jun 20, 2025 -

Mark Miller Toyota responded

Thank you for taking the time to share your experience. We’re truly sorry to hear about your concerns and want to assure you that what you've described does not reflect the level of professionalism we expect from our team. While we do allow our service advisors to make offers on vehicles, this is only permitted after receiving proper authorization and approval from our sales department. Based on what you’ve shared, it does not sound like that process was followed, and we genuinely appreciate you bringing this to our attention so we can look into it further. If you ever need help with anything, please feel free to get a service manager involved. We're always eager to help address any concerns you have. If you with to work with a different service advisor, please let our scheduling staff know so they can get you with a different advisor. We truly appreciate your business, and thank you for bringing this to our attention. We hope to see you again in the future. Sincerely, Angela Gertino - Customer Relations Manager

June 19, 2025

Scheduled appointment was right on time quick and friendly service.. I need 5 more words. More

by Clyder1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Van Gesen
Jun 19, 2025 -

Mark Miller Toyota responded

Thank you so much for taking the time to post a review. We sure do appreciate your business and feedback.

June 18, 2025

Chris patiently took all my phone calls and answered all my questions. He was straight with me and solved my problems. The work was done quickly and efficiently. Thank you! More

by Luke5636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Reynolds
Jun 19, 2025 -

Mark Miller Toyota responded

Thank you so much for taking the time to post a review. We sure do appreciate your business and feedback.

June 14, 2025

Very good service and they treat the customers with care and concern. I highly recommend them for working on and repairing Toyota vehicles. More

by dsills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Payne
Jun 16, 2025 -

Mark Miller Toyota responded

Thank you so much for the review! We appreciate your business and feedback.

June 11, 2025

I have spent thousands of dollars over the years at this dealership and have generally been happy with the service. Mark Miller has mostly steered me towards effective and beneficial services. However, th More

by Todddustman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do Not Know
Jun 12, 2025 -

Mark Miller Toyota responded

Thank you for your review. We always encourage our customers to do their own research, and we appreciate that you’ve taken the time to share your thoughts. To clarify, our fuel injection service goes beyond a simple fuel tank additive. It involves the use of a pressurized cleaning system designed to thoroughly clean the fuel injectors, intake valves, and combustion chambers. This process helps remove built-up deposits and can restore engine performance and efficiency. It’s a preventative maintenance service, and whether or not to proceed with it is entirely your choice. We’re sorry you feel the service may be unnecessary or a scam. That is never our intention—we simply want to present you with all the options so you can make the best decision for your vehicle. We value your feedback and your business, and we look forward to the opportunity to serve you again in the future. Thank you again.

June 05, 2025

The service was thorough, D J was helpful and friendly. I would recommend Mark Miller Toyota for any service on their car. More

by j.vangelder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D J Johnson
Jun 09, 2025 -

Mark Miller Toyota responded

Thank you so much for the review! We appreciate your business and feedback.

May 29, 2025

The Express lanes for standard services like oil changes and tire rotation are fast and convenient. No hassles like making appointments. More

by Alan H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Payne
May 30, 2025 -

Mark Miller Toyota responded

Thank you so much for taking the time to post a review! We sure do appreciate your business and feedback.

May 22, 2025

I had difficulty scheduling routine maintenance, but they recovered and served me well. They are very professional More

by Jsott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Schomaker
May 23, 2025 -

Mark Miller Toyota responded

Thank you so much for taking the time to post a review, and we're glad we were able to get everything taken care of. We sure do appreciate your business and feedback.

May 21, 2025

Friendly, helpful service advisor and efficient completion of the work performed. LOVE this dealership and Service Department!! More

by Kendratomsic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ocean Keli’ikull. 5 star rating
May 21, 2025 -

Mark Miller Toyota responded

Thank you so much for the review! We sure do appreciate your business and feedback!

May 17, 2025

I Always have a great experience when bringing my vehicle in for service everyone, from the main shop to the express lane, consistently takes great care of me. This time, I had the pleasure of working with R More

by Kam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Payne, Brandon Verbeck
May 19, 2025 -

Mark Miller Toyota responded

Thank you for the review, Kam! We're so glad that Robert and Brandon took great care of you, and we sure do appreciate your business and feedback.

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