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Martin Kia

Newark, DE

4.8
881 Reviews
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298 East Cleveland Ave

Newark, DE

19711

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Showing 881 reviews

September 10, 2025

Samantha and crew at Martin Kia made a very trying and upsetting time easy. I was in a car accident and my car was total. I had no intention of buying a car and was still upset over the accident. I had More

by TALIYASAUNDERS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William S.
Sep 11, 2025 -

Martin Kia responded

Thank you, for the great comments and 4/5-star review! We are glad that you are well since your accident. We truly appreciate you taking the time to share your experience with Martin Kia. We're honored that you remain a valuable member of the Martin Kia customer family. Enjoy every mile in your new Kia, drive safely, and remember—we're here for you now and for many years to come. Martin Delivers.

September 09, 2025

Worst experience ever buying a car, rude, unprofessional. Nobody communicates and it has been an awful experience would never refer anybody here or ever buy another car here. More

by Lauriem6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
India, no clue who the other 2 managers are buy nobody called he back when I had issues
Sep 09, 2025 -

Martin Kia responded

Laurie, We sincerely apologize and thank you for your feedback. We value every opportunity to improve our guest experience, and we’re truly sorry that your visit did not reflect the high standards we aim to uphold. Please reach out to our General Sales Manager, Allen Burrill, at (302) 738-5200 so he can personally assist you in resolving this matter. Thank you again for bringing this to our attention.

September 08, 2025

Purchased 3 vehicles (2016 Optima Turbo, 2023 Kia K5 GT, 2025 Kia K5 GT Line) from Stephanie Pelzer. Thanks Stephanie!! More

by kennethr2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Martin Kia responded

Thank you, Ken, for the wonderful comments and 4-star review! We truly appreciate you taking the time to share your experience with Martin Kia. We're honored that you remain a valuable member of the Martin Kia customer family. Enjoy every mile in your new Kia, drive safely, and remember—we're here for you now and for many years to come. Martin Delivers.

August 28, 2025

Great customer service and worked out the best deal to get us into a new vehicle ! More

by 82miked
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Moen
Aug 28, 2025 -

Martin Kia responded

Thank you for the great comments and 5 star review. We appreciate you taking the time to review Martin Kia. We are glad to have you as a member of the Martin Kia customer family. We look forward to serving you for years to come. Enjoy your new Kia. Drive safe. Martin Delivers!

August 28, 2025

Denise Moen was Patient with us and very supportive, she got us everything that we wanted. More

by Mrdwyer14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Moen
Aug 28, 2025 -

Martin Kia responded

Thank you for the kind comments and 5 star review. We appreciate you taking the time to review Martin Kia. We are excited to have you as a member of the Martin Kia customer family. We look forward to serving you for years to come. Enjoy your new Kia. Drive safe. Martin Delivers!

August 28, 2025

Martin Kia provided the best buying experience I have had when it comes to new vehicles. They were open to discussing price via email, which was nice since I know a lot of dealerships refuse to do so. And bo More

by jhawkk2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leland Jones
Aug 28, 2025 -

Martin Kia responded

Thank you for the amazing comments and 5 star review. We appreciate you taking the time to review Martin Kia. We are thrilled to have you as a member of the Martin Kia customer family. We look forward to serving you for years to come. Enjoy your new Kia. Drive safe. Martin Delivers!

August 26, 2025

I had a great experience at Martins. Everyone that I encountered was very welcoming, kind and knowledgeable. They made the car buying experience very easy. I would definitely recommen More

by Cheri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catlin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emidio Sciaretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trang Nguyen
Aug 26, 2025 -

Martin Kia responded

Thank you Cheri for the wonderful comments and 5 star review. We appreciate you taking the time to review Martin Kia. We are excited to have you as a member of the Martin Kia customer family. We look forward to serving you for years to come. Enjoy your new Kia. Drive safe. Martin Delivers!

August 26, 2025

Fair to work with and Denise was very responsive to all my questions. Highly recommend. More

by scottapostolico
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Moen
Aug 27, 2025 -

Martin Kia responded

Thank you Scott for the nice comments and 4/5 star review. We appreciate you taking the time to review Martin Kia. We are happy to have you as a member of the Martin Kia customer family. We look forward to serving you for years to come. Enjoy your new Kia. Drive safe. Martin Delivers!

August 14, 2025

This has been my 3rd lease with Martin Kia. ... Although this process was not the easiest, due to KIA Finance, with the help of Martin Kia, it did finally happen.....Vernon Sharper worked More

by faezmail
Recommend Dealer
Yes
Employees Worked With
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Martin Kia responded

Thank you for the kind comments and 5 star review. We appreciate you taking the time to review Martin Kia. We are honored that you remain a valuable member of the Martin Kia customer family. We look forward to serving you for years to come. Enjoy your new Kia Seltos. Drive safe. Martin Delivers!

August 01, 2025

The sales department was great to work with. Brian and Vernon were great. I had a 2023 Seltos that had just been totaled and I needed to act fast and I was very stressed out. Brian worked wit More

by Tkosar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Salerni
Aug 02, 2025 -

Martin Kia responded

Thank you for the great comments. We appreciate you taking the time to review Martin Kia. We are glad to have you as a member of the Martin Kia customer family. We look forward to serving you for years to come. Enjoy your new Kia. Drive safe. Martin Delivers!

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