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Master Buick GMC

Augusta, GA

4.7
1,106 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,106 Reviews of Master Buick GMC

March 26, 2019

New Car Purchase The associates at Master are very helpful and ready to assist with any questions or vehicle you are looking for. They work together to get you the bes More

by MADERIAFLEARY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff in finance , Bill Whitten
Mar 27, 2019 -

Master Buick GMC responded

Congratulations on your new car! Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with an exceptional shopping experience. I’ll share your comments with our staff and we look forward to working with you again down the road. All the best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 25, 2019

Excellent!!! A+ Everything excellent. From making the appointment, Master calling to remind you of the appointment, friendly customer service and excellent service d More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt, Porsha Cox
Mar 26, 2019 -

Master Buick GMC responded

Sam, I’m glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Master Buick GMC for your vehicle needs. Warm regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 24, 2019

Great service Received outstanding care and service throughout visit. All problems found was address and repaired as agreed upon. Mr G keep me informed of the prog More

by Hummer3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Gillespie
Mar 25, 2019 -

Master Buick GMC responded

Thanks for the great review. We want to assure that all of our customers are informed and all of their needs are met when it comes to their vehicle. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 24, 2019

Great experience! Roscoe was an excellent person to work with. He answered all of our questions and did everything he could to make our experience enjoyable. I would hi More

by ACLEE30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roscoe Peace
Mar 25, 2019 -

Master Buick GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Roscoe. Please let us know if we can ever help you in the future. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 24, 2019

Purchase of a new Acadia Everyone was very friendly and a pleasure to work with. They were eager to help and answered all of my questions honestly and promptly. I enjoyed wor More

by BILL.HARDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Baxley, Keith Stone
Mar 25, 2019 -

Master Buick GMC responded

Thank you for writing this fantastic review! The goal of the Master Buick GMC team is to ensure a painless and enjoyable purchasing process for each of our customers. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 24, 2019

Superb customer service Always felt that more than trying to sell they were guiding me in the process with no rush. Superb customer service. Would recommend to anyone. More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Goddard, Keith Stone
Mar 25, 2019 -

Master Buick GMC responded

Thanks so much for the nice review, Tony! We really appreciate this feedback. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 23, 2019

Want fix paint falling off a $ 60,000 truck Got a truck from there that I played over 60,000 for with only 7,000 miles and realized the tailgait weren't shutting right when I got home then the p More

by Jesse n
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Gillespie
March 23, 2019

Car Service It took 24 hours for someone to return my call to make an appt. When I dropped my car off,they were rude & acted as though they didn't want my busines More

by .im
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charles Williams
March 23, 2019

Overcharged $400 for a door handle is just too xxxx much. I’m sorry, but there is just no excuse for that. Also, it took a week an a half to make this h More

by Roscoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Gillespie
March 22, 2019

Two Days In a Row - 2 Vehicles Thank you Master Buick GMC for great service on our vehicles. You are our go to place for vehicle maintenance/service when we are in the South for the More

by kacee24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt, William Fanning
Mar 25, 2019 -

Master Buick GMC responded

Thank you for taking the time to leave us a great review! Anytime our customers let us know that they had a very pleasant experience brings us great joy. I am pleased to hear that David did a great job in assisting you. If there is anything else we can do for you please don't hesitate to contact us! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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