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Master Chevrolet Cadillac

Aiken, SC

4.8
620 Reviews

3625 Richland Ave W

Aiken, SC

29801

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620 Reviews of Master Chevrolet Cadillac

October 04, 2018

Good job Staff was friendly, prompt, professional and very well trained. The only reason I give 4 instead of 5 stars is the time it takes to get a deal done, b More

by taklutts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mills, Brandon Pennington, Will Parrott
Oct 04, 2018 -

Master Chevrolet Cadillac responded

Thank you for your review and feedback. We appreciate your business and look forward to serving you again soon. Wayne Morgan General Manager Master Chevrolet Cadillac

October 03, 2018

Took awhile, but worth it! Excellent service. Everyone there was very helpful and knowledgeable. When I got my car back it felt like it was brand new! I am very thankful I went More

by AA1023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Brannan, Master Chevrolet Cadillac
Oct 03, 2018 -

Master Chevrolet Cadillac responded

Thank you so much! We appreciate your great review of our service department and Ronnie! Wayne Morgan General Manager Master Chevrolet Cadillac

October 03, 2018

Courtesy and efficiency I was treated with professionalism, courtesy, and service was performed expeditiously . I've been doing business with this department for 28 years an More

by PAULSTUTTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vaughn Hester, Ronnie Brannan
Oct 03, 2018 -

Master Chevrolet Cadillac responded

Thank you very much for your review! We appreciate your continued loyalty with our dealership and are here to help you in any way. Wayne Morgan General Manager Master Chevrolet Cadillac

October 03, 2018

Chrysler service Excellent. Completed as promised! Justin is always attentive & helpful! Have been customer for 40 years . Plan to continue to use this service depart More

by MMMINT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hartley
Oct 03, 2018 -

Master Chevrolet Cadillac responded

Thank you! We appreciate your loyalty throughout the years and look forward to seeing you again soon! Wayne Morgan General Manager Master Chevrolet Cadillac

October 02, 2018

Amazing friendly service! I had such an awesome car buying experience at this dealership! Everyone that I came in contact with were very helpful, friendly, and welcoming. Josh More

by ADun5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Parrott, Josh Stowe, Master Chevrolet Cadillac
Oct 02, 2018 -

Master Chevrolet Cadillac responded

Thank you for the wonderful review! We hope you are enjoying your new vehicle and look forward to seeing you again soon! Wayne Morgan General Manager Master Chevrolet Cadillac

October 02, 2018

A/C not working My Chevy Traverse has been in the shop 3 separate times for the same problem. The a/c is not working. We had it in these three times before our vaca More

by DTUCKER10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darin Moseley
Oct 02, 2018 -

Master Chevrolet Cadillac responded

We sincerely apologize for your frustration. I will have someone reach out to you immediately. Please contact me if I can help you. Wayne Morgan General Manager Master Chevrolet Cadillac

October 02, 2018

A great day It was a very smooth and easy trade thanks to Adam a wonderful salesperson and very knowledgeable. And free oil changes on top. I will tell others More

by Tonyc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Parrott, Adam Rodriguez, Ronnie Brannan, Master Chevrolet Cadillac
Oct 02, 2018 -

Master Chevrolet Cadillac responded

Thank you for the great review! We will definitely pass the compliment on to Adam for you! We hope you are enjoying your new Equinox! Wayne Morgan General Manager Master Chevrolet Cadillac

October 01, 2018

Great job! Ronnie was awesome! He kept me updated on my service progression and actually drove my car out to meet me and my daughter whom I was strolling around More

by Libby Clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Brannan
Oct 01, 2018 -

Master Chevrolet Cadillac responded

Thank you for the great review! We greatly appreciate you driving over from Augusta and letting us serve you. We look forward to serving you again soon! Wayne Morgan General Manager Master Chevrolet Cadillac

October 01, 2018

Persistent but patient sales staff George Lyle and Joe Mills made buying my 2019 High Country Silverado the easiest car buying experience I have had. They let the truck sell itself and More

by Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Lyles, Joe Mills, Wayne Morgan, Will Parrott
Oct 01, 2018 -

Master Chevrolet Cadillac responded

Thank you! We appreciate your business and are here if you need anything at all. I hope you are enjoying your brand new 2019 Silverado! Wayne Morgan General Manager Master Chevrolet Cadillac

October 01, 2018

Slow and expensive but ended up repaired right I gave 3 stars. Over a week for an appt and another week to order and change alternator. $1,100 later 2013 traverse was fixed. More

by 2013traverse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
4 gentlemen that got my car off highway!, Vaughn Hester, Ronnie Brannan
Oct 01, 2018 -

Master Chevrolet Cadillac responded

Thank you for your feedback. We sincerely apologize for the delay, but the part that you needed did have to be special ordered, which took extra time. We look forward to serving you in the future. Wayne Morgan General Manager Master Chevrolet Cadillac

Oct 01, 2018 -

Master Chevrolet Cadillac responded

Thank you for your review of our service processes. We take our custoner’s feedback seriously and use it to alert us in areas we need improvement. We appreciate your business and will do what it takes to earn your future business. My number is(706) 922-5213. I would welcome the chance to talk with you further! Kathy Hensley, Owner

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