Grieco Kia of Raynham - Service Center

The salesman was great. Service department not so much. Brought my car in at 35,000 miles AC wasn’t cold. Had to pay for the recharge and leak dye after being told they coul Service department not so much. Brought my car in at 35,000 miles AC wasn’t cold. Had to pay for the recharge and leak dye after being told they couldn’t find a leak. Recently brought the car in for service and service manager says mechanic noticed AC wasn’t that cold. 70,000 miles. Had to pay for the dye again and drove the car for 2 weeks. Bring it back and they found a leak in the rear AC. When I asked if this was the first leak manager said it couldn’t have been. I asked what’s next because obviously there’s 2 leaks, the one they fixed and the previous one they couldn’t find at 35,000 miles. They wouldn’t reimburse me for the recharge but did go through my extended warranty to cover recharging after fixing the leak. Sadly some of the service department has been replaced and the old employees didn’t take good notes so nobody knows exactly what was done the first time. Of the AC is still cold after another 35,000 miles I will know for sure the leak the fixed was the original one and should have been covered by the warranty and I shouldn’t have paid for anything. More

The tall man in service Ralph walked me to my car like a gentleman after I was serviced! They even washed it. Kia service is great. gentleman after I was serviced! They even washed it. Kia service is great. More

Wowwwwwwwwwwwww I pulled into this dealership while trying to make a turn off rt 44 and wowwwwwwwwwwwwww. Who would've thought? Grabbed some rice from across the street and bam. Huck it, chuck it, oil trying to make a turn off rt 44 and wowwwwwwwwwwwwww. Who would've thought? Grabbed some rice from across the street and bam. Huck it, chuck it, oil change. More

He was amazing! Made everything extremely easy!! We are super happy! Will purchase anything from him I. The future!! Made everything extremely easy!! We are super happy! Will purchase anything from him I. The future!! More

John was great! Very helpful & nice. Everything went so smoothe and I got my dream car! 🙂 Very helpful & nice. Everything went so smoothe and I got my dream car! 🙂 More

Rachel went above and beyond! I went out to see what my car options were and she made me feel comfortable and confident that I was making the right choice for me. This is my first car purchase and I wasn’ car options were and she made me feel comfortable and confident that I was making the right choice for me. This is my first car purchase and I wasn’t sure what to expect. Rachel was patient while I made my color choice decision and made the financing part very easy. I would recommend anyone I know to go see her!! More

Completely satisfied with the service Dept. I purchased a Kia Sorento in May of this year, took in in for it's 5000 mi. oil change and mentioned that I could smell antifreeze some times. they ch I purchased a Kia Sorento in May of this year, took in in for it's 5000 mi. oil change and mentioned that I could smell antifreeze some times. they checked it out and ended up replacing the engine to my surprise. Excellent service can not describe how good of an experience this was. Zach in the service dept. was very professional and kept me completely informed as what was going on. Very professional. More

Great customer service I hade johnathan Chavez as a car salesman. He was very professional and well informed about the Kia I bought. He provided me an excellent buying exp I hade johnathan Chavez as a car salesman. He was very professional and well informed about the Kia I bought. He provided me an excellent buying experience for my first brand new car! More

My new Kia a very comfortable experience After 2.5 years driving a second hand Chevy Uplander we were hoping we could move up to a new car again. I refuse to drive a car with hinged rear door After 2.5 years driving a second hand Chevy Uplander we were hoping we could move up to a new car again. I refuse to drive a car with hinged rear doors when I can have the safety and convenience of sliding doors so there was only one serious consideration a new Kia Sedone Minivan. Our online search provided the option of two dealers, off Cape, who were offering the level of discount we needed to make buying new a viable option. I had to go to Plymouth that morning for a medical appointment so it made logical sense to trot on over to Raynham where Kate made it a pleasurable experience once we bit the bullet of losing so much on our old car. Since the people who own car dealerships always seem to own a string of them not just one I suppose its just not possible that they are ever going to understand that when your car already depreciated 75% of its new value before you bought it that it should not continue to depreciate at 30% per year! For those of us who work hard for $11, $12 or $13 an hour this type of loss is always going to hurt and leave a sour taste. We count ourselves blessed in so many ways and we have so much to be thankful for but we just wish we did not always lose an arm and a leg when we visit the car showroom. More