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Mathews Ford Newark

Heath, OH

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374 Reviews
On behalf of the entire Mathews Ford Newark - Heath family, we would like to thank you for visiting our website. We hope that through our website, we can introduce you to our staff, show you our products and services, fulfill your expectations, and create a customer for life. We are confident that you will find our internet services easy and convenient to use. Internet Sales Process We agree that your time and our time are valuable. We have designed our site and internet shopping process to address that. We are confident that you will find our site easy to navigate and a convenient tool for researching your next vehicle. If pictures, video, and detailed information are not enough, we offer live chat and we are always a phone call 888-685-2935 or email away. The easiest and least intrusive way to get a price on a vehicle from Mathews Ford Newark - Heath is to simply click on any information request link located throughout our site or email us. When we receive your request, we will strive to answer you promptly and address the information you are looking for. Our process follows three basic steps. 1. Search our site and find a vehicle you like. 2. Email us at - jacobsteele@mathewsnewark.com 3. We will send you a price, assign a sales professional, and schedule a test drive for you. Throughout the internet sales process, you will consistently be in contact with a sales professional and a sales manager who will answer any questions and make sure you are properly treated. Our goal is to meet all your needs and do it in a timely fashion while maintaining a respectable, professional image that embraces honesty, integrity, and a friendly environment. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
Contact Dealership

500 Hebron Road

Heath, OH

43056

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Showing 374 reviews

February 25, 2020

We received the best service. Kyle went above and beyond for us. He is such a wonderful young man. Bob was also very helpful. We love our new Ford Edge. More

by jojo
Recommend Dealer
Yes
Employees Worked With
Michelle , Kyle Kirkbride, Bob Schaal
February 24, 2020

Made it right but.....Had some issues at the point of sale. Thanks to Brian they were addressed. All is good. Downside is we didn’t feel like a valued return customer at all by our salesman. He was nic More

by MTHOLMAN1
Recommend Dealer
Yes
Employees Worked With
Brian Jones , Josh Ingerham
Feb 24, 2020 -

Mathews Ford Newark responded

We are very sorry that you had an experience that was anything but exceptional. Our goal is to make every customer, especially return customers feel welcome and like family. We will use this as a learning experience and hope that you will continue to allow us to assist you in the future with your vehicle needs. Please reach out to a member of our management team if you need anything going forward.

February 19, 2020

Kyle really helped me find a car that was both great on gas mileage and had all the features I wanted. Kyle was very knowledgeable about every car he had in inventory and was able to find me the perfect o More

by ReevesJ
Recommend Dealer
Yes
Employees Worked With
Kyle Kirkbride
February 19, 2020

Kyle is absolutely amazing. Worked so hard for me to get in an amazing car and make the right decision for me and my family. More

by Masoncannon1994
Recommend Dealer
Yes
Employees Worked With
Kyle Kirkbride
February 16, 2020

Bought used car it won't run and hadn't sense it been in the shop for 2 weeks now and have spent 500 on repairs asked for help from dealer and was told couldn't help me my family been going to them for yea More

by delbertmoorehead2005
Recommend Dealer
No
Employees Worked With
Kevin Tomlinson, Bob Schaal, Rhonda Stare
Feb 17, 2020 -

Mathews Ford Newark responded

Delbert, I'm sorry you feel like we aren't willing to help you. You were aware of the vehicles issues before you purchased it. You were also aware that it was 100% as-is and that we didn't inspect it and knew nothing about what was wrong with it. You agreed to buy it as-is anyway based off of what your mechanic told you needed fixed. This review is not accurate and I kindly ask you to remove it. Please reach out to us directly at 740-522-2181 to discuss this further if you'd like.

February 14, 2020

Everyone I dealt with was professional and personable as always! Mike Estep is truly a wonderful salesman. He knows me, and works with me accordingly. He's truly an asset to your company. More

by JENNIE_GIRL22
Recommend Dealer
Yes
Employees Worked With
Mike Estep, Bob Schaal
February 12, 2020

Pleased again I will continue to deal with Mathews Ford Newark because of Eric, Steve, the service department and the product. This Expedition is the seventh vehic More

by BN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Hegele
February 10, 2020

Dave Terry took the time to listen to what I wanted in a vehicle, made a fair price on the new car and on my trade in. I'm very satisfied with Mathews Ford Heath dealership. More

by JHAINES8
Recommend Dealer
Yes
Employees Worked With
Dave Terry, Bob Schaal
February 08, 2020

We were out just looking at vehicles. Mike came along and showed us the vehicle we were looking at and he gave us lots of options. He found the exact vehicle we wanted and came up with a decent deal. Everyon More

by Grandkids5
Recommend Dealer
Yes
Employees Worked With
Mike Estep
February 07, 2020

We rented a car from enterprise. The rented car was a Ford Fusion and we really liked it. We went to Mathews ford because we had purchased a used car from them before. It was cold and rainy but one car s More

by Paul
Recommend Dealer
Yes
Employees Worked With
Justin Gibson, Bob Schaal
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