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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,942 Reviews

2,942 Reviews of Matt Burne Honda - Service Center

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October 26, 2018

Excellent Service The service was excellent! The team went above and beyond finding out I needed new breaks and making sure I would be driving safely for the winter! More

by ANNMUNLEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley, Mike Gramigna
Oct 26, 2018 -

Matt Burne Honda responded

Thank You!!

October 25, 2018

Oops! They forgot to pick me up and did not reset my navigation system. First time....ever....that I did not have excellent service. Too bad. More

by MCCALLUM1
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
New man. Do not know his name.
Oct 26, 2018 -

Matt Burne Honda responded

Oh no...we're very sorry to hear that. We sincerely apologize and hope that you will give us another chance.

October 24, 2018

Friendly! Very friendly and knowlegible! Very quick service!would recommend this dealership for your service needs! The salespeople are very friendly as well! V More

by taylor4218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Onyshczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2018 -

Matt Burne Honda responded

Thank you for your recommendation!

October 24, 2018

I always get excellent service and I appreciated the ride. Happy with staff and work done on my Honda Civic!! Nick gave me a ride and was very friendly to talk too. The check out was fast and easy . Paid by ph More

by KGORNIAK903
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : They are all friendly and helpful., Brittney Brong
October 24, 2018

Service Jack and Egon are the main reason I go to Honda for service. Also never got to meet any of the mechanics but tell them xxxx ya good job. Never had a p More

by MAEBLI906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
October 24, 2018

State and emission inspection Service was done in a timely and efficient manner and I was notified promptly which helps me tend to my 3 grandchildren all under 5 years old More

by JGLUCHANSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Oct 26, 2018 -

Matt Burne Honda responded

Thank you!

October 23, 2018

JACK MUNLEY IS THE MAN Even though I give them very short notice, Jack & his team always find time to fit me in for my Honda service needs. They're the BEST!!! More

by TKEARNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Oct 23, 2018 -

Matt Burne Honda responded

Thank you!

October 22, 2018

Greatest Service Department! We have been dealing with Matt Burne Honda's service department since purchasing our Pilot EX there in June of 2005! Throughout the past 13 years, we More

by Happy Pilot Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Oct 22, 2018 -

Matt Burne Honda responded

Thank you so much! We appreciate your loyalty!!

October 22, 2018

Prompt service done in a timely fashion Every service appointment was prompt and quick. Sales people and finance were very easy to work with. Definitly would go back for my next vehicle. More

by FGCJEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of names.
Oct 23, 2018 -

Matt Burne Honda responded

Thank you!

October 22, 2018

Van service Egon and Jack are both great guys to work with. They are very helpful in explaining the work that needs to be done on the car. More

by MARNICKPOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Oct 22, 2018 -

Matt Burne Honda responded

Thank you!

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