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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,934 Reviews

2,934 Reviews of Matt Burne Honda - Service Center

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October 01, 2018

Awesome Everyone was very pleasant and very helpful. I am always impressed when I come down there for an oil change or any kind of work. The staff is awesome More

by YAGELSKIGF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

Matt Burne Honda responded

Thank you!

October 01, 2018

Very efficient and courteous staff. The service was handled professionally and done correctly. I have no other words to mention but would definitely recommend this service center to oth More

by DRLALITSHAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

Matt Burne Honda responded

Thank you for recommending us!

October 01, 2018

New radiator and shocks. Awesome, treated my car as if it was their car. Friendly, polite and always satisfied with the work done. My Pilot will only be serviced at Matt Byrne More

by PMPANU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Oct 01, 2018 -

Matt Burne Honda responded

Thank you!!

October 01, 2018

Excellent Service and Employees Dave Walsh is great. We deal with just him since we have been buying Hondas for my wife and I. He is very patient, pleasant, and listens and acts on More

by Love Burne Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

Matt Burne Honda responded

We're so glad you have experienced excellent sales and service at Matt Burne Honda!

October 01, 2018

General maintenance Needed oil change...tire rotation. ....smooth...no problems and was ready and waiting for me at the end of my work day...no problems to report More

by GDIMATTIA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brittney Brong, Jack Munley
Oct 01, 2018 -

Matt Burne Honda responded

Great!

September 28, 2018

Inspection Very personable staff, efficient and always willing to help. Never a problem getting an appointment quickly. The car is always ready on time. Great s More

by DTEZZANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gramigna
Oct 01, 2018 -

Matt Burne Honda responded

Thank you!!

September 28, 2018

Fast and efficient service! Fast, efficient, and friendly Service staff at Burne Honda. Great Sales staff too! This Dealership has treated my family and I wonderfully over rhe y More

by EHC124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

Matt Burne Honda responded

That's great! Thank you!

September 28, 2018

Pleasant experience My Honda Accord was in for an oil change and tire rotation. My appt. Was for 8 a.m. and I was back on the road by 8:55. The staff was courteous and pr More

by EBKERR916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Oct 01, 2018 -

Matt Burne Honda responded

Thank you!!

September 28, 2018

oil change and tire rotation misinformation about coverage I originally purchased a full coverage extended warranty and thought that oil changes and tire rotations were covered , at dealer ship I was told thi More

by JEFFREYFLOMENHOFT2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Onyshczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Matt Burne Honda responded

We sincerely apologize that your experience at Matt Burne Honda was not 100% satisfactory.

September 27, 2018

flat fix The staff at Matt Burne Honda is always accommodating in getting service scheduled and problems fixed even if they are unforeseen, like a flat tire. More

by KATHERINERAMEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Oct 03, 2018 -

Matt Burne Honda responded

Happy to help!!

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