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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,933 Reviews

2,933 Reviews of Matt Burne Honda - Service Center

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September 21, 2018

Always pleasant I like going to this dealership, because they really are nice people. They know me by name and always greet me when I walk in the door. I normally don More

by CRISTINOGDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong
Oct 01, 2018 -

Matt Burne Honda responded

Thank you!!

September 21, 2018

Excellent I love my Honda. I chose Honda for Quality but also for the amazing service. The service dept is clean and comfortable. The service staff is always More

by Joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Oct 01, 2018 -

Matt Burne Honda responded

Thank you!!

September 20, 2018

Recall work Had great experience with Burne Honda. Quick service, in and out with my recall work. Thank you! Would recommend them to anybody who needs vehicle wor More

by CARYNDEMKOVICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Matt Burne Honda responded

Thanks for the recommendation and for taking the time to leave a review!

September 20, 2018

Oil and filter Service was fine and timely. I was not truthful on the Honda web survey and am apologizing for my brain lapse and would change the survey if possible More

by JGLUCHANSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 20, 2018 -

Matt Burne Honda responded

Thank you!

September 20, 2018

awsome service Have been taking my Honda to this dealership for 15 years, always receive excellent service. Egon in particular is very knowledgeable and friendly. More

by JUDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Matt Burne Honda responded

Thank you!!

September 19, 2018

Service is always an ease. Keep up the good work. Awesome staff. Everyone is always friendly and welcoming. Great service. One of the best place to take your vehicle for service in NEPA. Also great pr More

by KEANUG2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Sep 20, 2018 -

Matt Burne Honda responded

Thank you!!

September 19, 2018

Dependable Burne Honda is always dependable for service issues whether on an emergency basis or a scheduled visit. Very professional and polite and complete in More

by RSALLAVANTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2018 -

Matt Burne Honda responded

Thank you!

September 18, 2018

Professional, timely,thorough The people are always professional, they estimate the time it takes to do the work and they are usually spot on and finally they are very thorough wit More

by MARYEMARICHAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Sep 18, 2018 -

Matt Burne Honda responded

Thank you!!

September 18, 2018

Service Manager Jack is awesome!! I recommend Honda because of the excellent service I receive from the Service Manager Jack Munley. He is always professional, friendly,and reliable, I More

by ROSSERRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 19, 2018 -

Matt Burne Honda responded

Thanks so much for the recommendation!!

September 18, 2018

Oil change and tire rotation/ service appt Completed Serviceing my car on my lunch hour. Staff is very friendly and efficient. Nice waiting area coffee donuts and TV, air codtioned and clean. More

by ELIZABETHHENNESSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Sep 19, 2018 -

Matt Burne Honda responded

Thank you!!

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