2,931 Reviews of Matt Burne Honda - Service Center
Love Matt Burne Honda My experience at Matt Burne Honda has always been great! I won’t buy from any other dealer. Service department is top notch! They go above and behind My experience at Matt Burne Honda has always been great! I won’t buy from any other dealer. Service department is top notch! They go above and behind for their customers! More
Service Great, 2018 H-RV AC not so great All Service Dept personnel were friendly, professional and helpful. The only disappointment came with the vehicle, a 2018 Honda H-RV, I purchased All Service Dept personnel were friendly, professional and helpful. The only disappointment came with the vehicle, a 2018 Honda H-RV, I purchased new. At around 450 miles, the air conditioner blew nice, warm air, especially lovely on a 90 degree day. After Honda service inspected, it was determined that the O-Rings had failed. Parts had to be ordered and I am awaiting a call when parts come in so AC can be fixed. What is going on with inferior parts? More
Compliment Tony, the older man is superb. I am very happy with and trust the mechanics. My car is in tip top condition thanks to Burne Honda. Tony, the older man is superb. I am very happy with and trust the mechanics. My car is in tip top condition thanks to Burne Honda. More
Excellent! Excellent customer service and always has my vehicle done in a timely manner! Everyone in the service department is very friendly and willing to answe Excellent customer service and always has my vehicle done in a timely manner! Everyone in the service department is very friendly and willing to answer any questions I may have! I wouldn’t go anywhere else! More
Routine appointment I have been buying cars and having them serviced at Matt Burne Honda for a long time. They are professional , friendly, and give expert service. I c I have been buying cars and having them serviced at Matt Burne Honda for a long time. They are professional , friendly, and give expert service. I called for an appointment for an oil change and had one within the week. The time wait was short. The service department waiting room is clean and comfortable. They even provide amenities, such as hot beverages and pastries. I’ll continue to use Matt Burne Honda for many reasons. The expert service, the considerate treatment I receive and the friendliness of the staff. More
Great service Completed as requested in a timely fashion. Thank you. Wished we could have been given a service date sooner but this worked. Have learned to nook muc Completed as requested in a timely fashion. Thank you. Wished we could have been given a service date sooner but this worked. Have learned to nook much earlier. More
Awesome Service They are always pleasant, fast and explain everything. They have flexibility with scheduling and wait time is short. They always answer questions an They are always pleasant, fast and explain everything. They have flexibility with scheduling and wait time is short. They always answer questions and are happy to help More
Not Very Helpful My car was low on coolant and was not making heat. I took the car in, they checked it over, said it must've been a fluke and sent me on my way. Last My car was low on coolant and was not making heat. I took the car in, they checked it over, said it must've been a fluke and sent me on my way. Last I knew, coolant did not just disappear out of a closed system for no reason. I didn't catch the name of the service team member that took my initial phone call but he was very short and not too pleasant. I understand they are busy people but a little bit of kindness on the phone never killed anybody, nor does it add to your workload. My next Honda purchase will not be from Burne. More
Inspection and warranty service. My emergency brake was not working correctly and they were able to order the part and get it done quickly. I always enjoy the guys in the service depa My emergency brake was not working correctly and they were able to order the part and get it done quickly. I always enjoy the guys in the service department. More
60k makeover Tires, brakes, 60k service, alignment and inspection. All done as per agreement...well and on time. Not cheap but no complaints here! Very consistent Tires, brakes, 60k service, alignment and inspection. All done as per agreement...well and on time. Not cheap but no complaints here! Very consistent and reliable. More