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Matthews Chrysler Dodge Jeep Ram
Vinita, OK
441 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 441 reviews
May 16, 2025
Salesman and Dealership Review: Unfulfilled Promises: The salesman made promises to resolve the issue but failed to deliver, only taking action after receiving a negative review. This indicates a lack of The salesman made promises to resolve the issue but failed to deliver, only taking action after receiving a negative review. This indicates a lack of proactive customer service and reliability. Inadequate Communication: The salesman’s responses were dismissive and unprofessional, especially when he mentioned dealing with a "lying youth pastor" and making only $100 from the sale. This reflects poorly on the dealership's customer service standards. Reactive Approach: The dealership only responded to the customer's complaint after a negative review was posted, showing a reactive rather than proactive approach to customer satisfaction. Unprofessional Conduct: The salesman’s use of informal language and sarcasm ("Lmao") in his messages is unprofessional and disrespectful. More
by jason
Employees Worked With
May 13, 2025
Mathews handled everything very professionally and in a timely manner, including the extended warranty , on the repair of my 1 ton Ram. timely manner, including the extended warranty , on the repair of my 1 ton Ram. More
by sheltonlayman
Verified CustomerEmployees Worked With
April 10, 2025
I recently purchased a car from Michael “Pickle” McMorris, and while the buying process was smooth, I encountered some issues post-sale that left me disappointed. Shortly after the purchase, I disco McMorris, and while the buying process was smooth, I encountered some issues post-sale that left me disappointed. Shortly after the purchase, I discovered a broken headlight. When I approached the Michael about it, he insisted it was my responsibility, which I understand as the buyer. However, I felt they could have handled the situation with more integrity and better customer care. Additionally, I later found out the car had been in a wreck, information that was not disclosed to me during the sale. Despite asking for the Carfax report multiple times, it was never provided. This lack of transparency was concerning and could have been easily avoided with better communication. Overall, while the initial experience was satisfactory, the follow-up and customer service left much to be desired. I hope they can improve their post-sale support and transparency for future customers. More
by jason
March 14, 2025
They do excellent work and are always responsive to you needs. I always recommend them needs. I always recommend them More
by HWINFREY
March 04, 2025
Wonderful Service Department. All issues are addressed and resolved completely. Knowledgeable and professional. They get you in ASAP and their work is always top notch. Recommend All issues are addressed and resolved completely. Knowledgeable and professional. They get you in ASAP and their work is always top notch. Recommend Matthews CDJR for any and all of your vehicle needs. Nice to have them in Vinita. Thank you, Danny and Merrick for all you do. More
by DONNAKOON
Employees Worked With
Other Employees :
Michael McMorris is always a pleasure to deal with.
February 25, 2025
Great people to work with. Merrick is very good with service issues and parts is great at getting what is needed. Merrick is very good with service issues and parts is great at getting what is needed. More
by Mike
February 10, 2025
They listened to all of the things we requested. They looked at everything we asked about. The car seems fine now. They were very courteous and polite. They even fixed our warranty papers that had a They looked at everything we asked about. The car seems fine now. They were very courteous and polite. They even fixed our warranty papers that had a mistake in them. More
by robandjoyce1189
Employees Worked With
February 03, 2025
I always recommend this dealership. They go above and beyond! They are very knowledgeable and make the customer want to come back. They go above and beyond! They are very knowledgeable and make the customer want to come back. More
by CJ24
