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Matthews Chrysler Dodge Jeep Ram of Great Bend
Susquehanna, PA
159 Reviews
Matthews Chrysler Dodge Jeep Ram is located just 11 miles from Binghamton, NY over the border in Great Bend, Pennsylvania. Find us at Exit 230 off Route 81, then just a few hundred yards off route 171, behind the Pump & Pantry. Matthews Chrysler Dodge Jeep Ram is the the largest dealership in Susquehanna County
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 159 reviews
December 14, 2025
Very good service but was not happy with paying a $100 deductible for work that should have been covered by the factory warranty. Will be contacting Jeep concerning the charge. deductible for work that should have been covered by the factory warranty. Will be contacting Jeep concerning the charge. More
by Sierra17
Verified CustomerEmployees Worked With
November 20, 2025
Very nice and up front about everything weren't pushing to sell. Explained my vehicle to me how all the technology works Very satisfied to sell. Explained my vehicle to me how all the technology works Very satisfied More
by porganisciak
November 10, 2025
Great service and great people! They are always accommodating when anything is needed with our vehicle They are always accommodating when anything is needed with our vehicle More
by SHERRIEROBERTS2
October 30, 2025
Great customer service friendly Staff and atmosphere. Worked hard to get car for me. Good place Worked hard to get car for me. Good place More
by Roser0
October 18, 2025
Multiple trips there to fix issue with used vehicle I purchased. Problem still exists but I gave up trying to resolve. purchased. Problem still exists but I gave up trying to resolve. More
by jeremy@jeremyvitale.com
Employees Worked With
October 15, 2025
Great service they get you right in and write out a very good service and the guys are very knowledgeable good service and the guys are very knowledgeable More
by loomis_ted
October 04, 2025
They were very friendly an made sure we got everything that was due to us The offers an service department was great. The sals men were friendly an new what they were selling. that was due to us The offers an service department was great. The sals men were friendly an new what they were selling. More
by ccuevas1
Employees Worked With
Other Employees :
Jacob coviello
September 26, 2025
I was unable to print a coupon for service and asked the service manager if he could provide one. He did and I greatly appreciate him taking the time to get one for me. Thank you! service manager if he could provide one. He did and I greatly appreciate him taking the time to get one for me. Thank you! More
by mchich
Employees Worked With
September 19, 2025
They took a whole day after my appt date before they even looked at my vehicle. It was at the dealer the whole week. It was there to fix AC. After I got the vehicle back, it had an odor through the vent. looked at my vehicle. It was at the dealer the whole week. It was there to fix AC. After I got the vehicle back, it had an odor through the vent. A few days later, a cloud came through the vent. The AC is now doing the same problem as before. Did not get fix. Was told it was a Schrader valve. I now need to make another appt, that will take another two weeks to get an appt, to see if it can be fixed. Probably looking to spend another $300 to fix the original problem. More
by sarahguyp
Employees Worked With
Other Employees :
Michael Kosty, Antonio Poccia, Joshua Echard
September 17, 2025
Knew i was coming from a distance, and made sure I was taken care of upon arrival. Made a quick deal on my trade, and out the door. taken care of upon arrival. Made a quick deal on my trade, and out the door. More
by crounses
