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Matthews Chrysler Dodge Jeep Ram of Great Bend - Service Center

Susquehanna, PA

4.7
103 Reviews
Call Service Center (570) 860-2134

103 Reviews of Matthews Chrysler Dodge Jeep Ram of Great Bend - Service Center

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May 16, 2023

Very bad didn't put antifreeze in truck. Truck overheated on the way home. Told me it needed a transfer case and it ended up just being u joints My wife's suv they left the oil filter loos More

by Chris Wodock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Brunette
Report | Print
May 23, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Chris- We apologize for your recent experience and want to assure you that this is not acceptable. At your earliest convenience please reach out to General Manager, Pete Coppola who would like to discuss. 570-860-2444.

May 16, 2023

Great people from sales to service will answer any questions and will do whatever it takes to make you happy More

by clarkjreeder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Fisher, George Brunette, Matt Arnold
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May 23, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

We're so glad to hear you had a great experience with us! We appreciate your business and the great review!

May 09, 2023

Service was good waiting room not so much it is a brand new site but Nothing compared to Vestal More

by dud0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No clue
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May 23, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

We apologize that you did not find our waiting area comfortable. We appreciate your business and feedback and will pass along to our Management Team.

May 08, 2023

Great dealership! Sales, service and parts all provide outstanding service! Would recommend to anyone looking to buy or service a vehicle. More

by tiffany6150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Trotter, George Brunette, Zach Benedict
Report | Print
May 23, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Tiffany- We appreciate the excellent review and your business!

May 08, 2023

Courteous and efficient service! Received oil change and tire rotation. I would highly recommend Matthews! More

by jonim452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Hosier
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May 23, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thank you for choosing Matthews! We appreciate your business and the great review!

May 04, 2023

Everyone is super nice and really helpful. I Definitely recommend them to anyone and everyone. More

by Brielle S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Sleeper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Poccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Coppola, George Brunette, Zach Benedict, Matt Arnold
Report | Print
May 23, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thank you for the excellent review and your business, Brielle!

May 02, 2023

Matthews sales and service departments are the Best. I have had nothing but the Best service from Everyone at this Dealership> More

by jpf961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Poccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Brunette, Tyler Hosier
Report | Print
May 23, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

We're glad to hear you've been satisfied with your visits! We truly appreciate your continued business and the great review!

May 02, 2023

George is a very good manager and cares about his customers. They have tried to get my truck back to me as quickly as possible, which has allowed for some minor oversights. More

by dennisprice0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Brunette
Report | Print
Jun 26, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

May 01, 2023

Was a great place , people are nice, excellent service highly recommended, good apoplectic skills my place of choice. More

by karate322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Coppola, George Brunette
Report | Print
Jun 26, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thanks for choosing Matthews to service your vehicle. We appreciate the recommendation and look forward to serving you again soon!

May 01, 2023

Everyone was friendly and helpful. Place was clean and comfortable. Snacks good and coffee too More

by davevr2406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Brunette, Zach Benedict
Report | Print
Jun 26, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

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