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Matthews Ford - Service Center

Norwich, NY

4.8
80 Reviews

80 Reviews of Matthews Ford - Service Center

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October 21, 2024

Very great service! I would recommend it to anybody. The service was also very fast. More

by brandonl92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Mendolia
Oct 28, 2024 -

Matthews Ford responded

Hi Brandon, Thank you for the 5 Star Review and your business!

October 18, 2024

It was great . car pick up is fantastic .they check out everything to keep my car running well More

by acdcarp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Matthews Ford responded

Hi, Thank you for the 5 Star Review and your business!

October 17, 2024

Good job. Have someone who knows when a light is blown. Was told there was a short in the line to my brake lights. Took it back to the place I bought it at. More

by shellyoneil2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Matthews Ford responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business.

October 15, 2024

My wife hit a deer. Matthews Ford made the car look as if brand new. More

by JHSLENTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachael Monday
Oct 28, 2024 -

Matthews Ford responded

Hi, We’re so glad to hear you had a great experience with us! Thank you for the 5 Star Review.

October 07, 2024

These guts are rockstars, always going above and beyond and accommodate MY schedule and needs! Keep up the good work chris m, Daniel and team! More

by tamilynn13460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eichler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Matthews Ford responded

Hi, We're so glad to hear you had a great experience with our team at Matthews Ford! We appreciate your continued business.

September 27, 2024

The whole experience of having our vehicle repaired was excellent from getting the estimate done to the scheduling at our convience and the efficient and high quality workmanship of the repair. More

by COL.KERRYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mendolia
Sep 30, 2024 -

Matthews Ford responded

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

September 12, 2024

Since Istarted my career in education, all my vehicles have been puchased at Smith/Mathews. Only place to buy from More

by sgdecker15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Lindenmuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eichler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachael Monday
Sep 13, 2024 -

Matthews Ford responded

Hi! We’re so glad to hear you have always had a great experience with us! We appreciate your business!

August 14, 2024

Very happy with the repair of my 2024 GMC. High-quality repair in a timely fashion. Would not hesitate to utilize Matthew’s for bodywork in the future. More

by LPIXLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Mendolia
Aug 15, 2024 -

Matthews Ford responded

Hi, Thank you for choosing Matthews Ford for your recent service visit! We appreciate your business and the 5 Star Review!

May 23, 2024

Prompt appointment courteous friendly people excellent service people were professional and polite gave details of service performed More

by melteach13346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon body shop
May 28, 2024 -

Matthews Ford responded

Hi melteach13346, Thank you for the 5 Star Review and your business!

May 10, 2024

Goes above and beyond for their customers! Service is top notch! Sales people put customers needs first. More

by sheilacooman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachael Monday
May 13, 2024 -

Matthews Ford responded

Hi Sheilacooman, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

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