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Matthews GM Center
Vestal, NY
557 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 557 reviews
March 27, 2026
I am always pleased with the service at Matthews, whoever assists me. They are always courteous & helpful. assists me. They are always courteous & helpful. More
by BUDNEYID
Verified Customer
March 27, 2026
Always efficient, very kind people, do a great job. Very happy with the service! Will most likely buy my next car there due to the great service. Very happy with the service! Will most likely buy my next car there due to the great service. More
by SOSPELT
March 27, 2026
great experience with Bill, he explained all of the features on the truck in great detail, making sure i understood everything and answered my call for clarification on some items, thanks Bill features on the truck in great detail, making sure i understood everything and answered my call for clarification on some items, thanks Bill More
by rconklin1
March 27, 2026
Hassle using my GM points with my 50% off oil change, tried to tell me I couldn’t combine. tried to tell me I couldn’t combine. More
by PBERDINE1
March 25, 2026
Matthews provides great services for my vehicles and also provides clean and comfortable waiting areas for a pleasant experience. The staff are all friendly and professional as well. It’s a very important provides clean and comfortable waiting areas for a pleasant experience. The staff are all friendly and professional as well. It’s a very important consideration when buying your vehicle as most other dealerships are not as accommodating. More
by LIZNSHEP
Employees Worked With
March 23, 2026
great service and sales. all concerns are always addressed. everything always completed in timely manner, with updated on progress. new vehicle purchases are always explained all concerns are always addressed. everything always completed in timely manner, with updated on progress. new vehicle purchases are always explained as are there features More
by ARONMEE
Employees Worked With
March 23, 2026
Best service you could ever get all the people are excellent and very helpful and they get the job done quickly excellent and very helpful and they get the job done quickly More
by CROWLEYPAT
Employees Worked With
March 23, 2026
The customer service was terrible. I was given the run around about costs oil change and rotation. Over charged for every service done. Will never take my truck there again nor will I I was given the run around about costs oil change and rotation. Over charged for every service done. Will never take my truck there again nor will I buy another vehicle there again!!! Up to this point I bought 2 vehicles from Matthews but never again. I was ripped off. More
by ABH5676
Employees Worked With
Service Dept Employees
March 20, 2026
I have had both of my vehicles serviced at Matthews, and each visit has left me with a positive impression of the service provided. From original call with a pleasant person answering, to the professional s each visit has left me with a positive impression of the service provided. From original call with a pleasant person answering, to the professional service advisor and technicians completing the work. More
by PAUL@KFINSAGENCY.COM
Employees Worked With
March 20, 2026
bought a 2022 gmc terrain but their was no spare key. dealership ordered one and it came in but it took close to 2 hours to program it.I thought that was a little long,but what the xxxx do i know! dealership ordered one and it came in but it took close to 2 hours to program it.I thought that was a little long,but what the xxxx do i know! More
by mikekacher
Employees Worked With
