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Matthews GM Center

Vestal, NY

4.8
517 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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3721 Old Vestal Rd

Vestal, NY

13850

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Showing 517 reviews

February 06, 2026

I loved our experience with Cole and the Matthews Auto Group. I had been looking at CarMax, but it didn’t quite feel right. Luckily, our mechanic recommended Matthews and spoke very highly of them. Their More

by tradigan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2026 -

Matthews GM Center responded

Hi- Thank you for taking the time to leave us such a great review! We’re thrilled to hear you had a positive experience with Cole. Happy driving!

February 03, 2026

Great service and very friendly employees. My wait time was minimal. Thank you for a positive experience. More

by JIMMYBONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2026 -

Matthews GM Center responded

Hi Jimmy- Thank you for choosing Matthews Auto for your vehicle service. Happy driving!

January 30, 2026

Jim Roger's specifically, and the Matthew's team. overall, have been my go-to service and very helpful / reliable for over 20-years! All the people at service seem good, but Jim is 'always' personable More

by WJJ069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tabeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2026 -

Matthews GM Center responded

We’re happy you had a great experience with our service department. Thank you for highlighting your experience with Jim and Bill!

January 30, 2026

Rob was informative and quick to get back to me. I felt the issue of my 4WD repair was finally addressed since they dropped the ball next door at the Chevy repair shop and sent me home in December More

by MOLLYESSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2026 -

Matthews GM Center responded

Hi Molly- We appreciate you taking the time to share your experience. If you'd like to further discuss, please don't hesitate to reach out to us.

January 26, 2026

I find the people working there very friendly and helpful. In addition they are knowledgeable and offer good solutions to options which are cost effective. More

by MICHAEL JIMENEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Salvemini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2026 -

Matthews GM Center responded

Hi Michael- Your feedback means a lot to us. If there is anything more we could have done to provide a better experience, please don't hesitate to let us know.

January 23, 2026

Jim Rogers and service team are exceptional always make us feel like a top priority More

by BOUGH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2026 -

Matthews GM Center responded

Hi- Thank you for choosing Matthews GMC for your vehicle service. Happy driving!

January 23, 2026

Service is always done very well at Matthews GMC. They provide a very thorough checkout program and expert service at a price very competitive with any private service facility. They also maintain More

by liznshep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cseledy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2026 -

Matthews GM Center responded

Hi Liz- Thank you for being a valued Matthews GMC customer. We look forward to serving you again soon!

January 21, 2026

The service center people are very friendly , and got the issue corrected with out vehicle in a timely manner More

by jona1
Recommend Dealer
Yes
Employees Worked With
Adam Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2026 -

Matthews GM Center responded

Hi Jona- We’re glad our Team could get you back on the road quickly. Safe travels!

January 21, 2026

Pleased with service so far from service department. Sales staff was excellent when I purchased vehicle. More

by PKITCHEN1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cseledy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2026 -

Matthews GM Center responded

Hi- We’re happy to hear you had a positive service experience. We appreciate your business and feedback.

January 20, 2026

Transmission issues they did factory recommend service told to drive 100 miles to see if services performed corrected issue More

by rawwilly54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Reyes
Jan 21, 2026 -

Matthews GM Center responded

Hi- We’re glad your visit was efficient and hassle-free. Thank you for choosing Matthews Auto!

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