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Matthews GM Center

Vestal, NY

4.8
413 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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3721 Old Vestal Rd

Vestal, NY

13850

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Showing 413 reviews

September 12, 2025

Jim Rodgers does an outstanding job communicating with you and getting the vehicle in as quickly as possibe. Kudo's Jim! More

by mike@abovealltelecom.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Matthews GM Center responded

Hi Mike- We're happy you found our staff to be so supportive during your experience here at Matthews GMC. Thank you again for choosing Matthews GMC and we hope to see you again.

September 11, 2025

Full engine replacement due to recall went smoothly. Took only 3 days. No charge loaner was comparable vehicle to mine. More

by MGESSINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

September 09, 2025

Fred was great, the Matthews experience never lets us down. First time having my wife’s car that was purchased at a different dealership serviced at Matthews, great customer service and attention to our More

by craigie82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tabeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Matthews GM Center responded

Hi- We're happy you found Fred to be so supportive during your experience here at Matthews GMC. Thank you again for choosing Matthews GMC, and we hope to see you again.

September 05, 2025

Did a great job - explained everything regarding concerns I had. Maintenance was completed in a timely manner. More

by WMCEVOY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

September 05, 2025

Rob was helpful and easy to deal with, contacted us on any issues and answered our questions. I would recommend this service department to anyone More

by vicki.tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Matthews GM Center responded

Hi Vicki- Thank you for choosing Matthews GMC for your new vehicle! We're delighted to hear about your positive experience with Rob. We appreciate your kind words and look forward to serving you again in the future.

September 02, 2025

I can always get in very quickly, everyone there is so friendly and helpful. Always answering my questions with a smile. More

by AMYMILLER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2025 -

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

September 02, 2025

My husband and I have bought cars from Matthew’s Cadillac for 35 years and have worked with excellent people in sales, service, etc. Everyone has always been so professional, helpful and friendly. More

by jcollins180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Breward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Tabeek
Sep 03, 2025 -

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

September 02, 2025

Matthews service is always easy and the service dept is great to deal with. highly recommend More

by danb11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2025 -

Matthews GM Center responded

Hi Dan- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

September 02, 2025

Cole and Adam were very pleasant to work with. Cole remained very communicative throughout the entire process of test driving, negotiating, and purchasing the car. He answered all questions and ad More

by caw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2025 -

Matthews GM Center responded

Hi- Thank you for choosing Matthews GMC for your automotive needs. We are thrilled to hear about your positive experience with Cole and Adam. Congratulations on your new vehicle! We appreciate your kind words.

August 29, 2025

Dropped off my truck which was having tailgate switch issues and discharging the battery. Rob had me in and out in three days without an appointment. Much appreciated. More

by tkellogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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