Matthews GM Center - Service Center
Vestal, NY
305 Reviews of Matthews GM Center - Service Center
I had the service department do some work on my vehicle and they did a great job. truck was as clean as when I dropped it off. They are very helpful and they get the job done in a short amount of time. and they did a great job. truck was as clean as when I dropped it off. They are very helpful and they get the job done in a short amount of time. More
Mr. Fred Hobarth went above and beyond , even came in on his day off to get our service contract started. He kept me informed almost daily, which I was extremely grateful for. He quoted me a price and when his day off to get our service contract started. He kept me informed almost daily, which I was extremely grateful for. He quoted me a price and when the job was finished he stuck to his promise that it wouldn't be more than what was budgeted. I couldn't say Thank him enough for all his team did to get the tranny in and the truck up and running once again. More
It's a pleasure dealing with the Cadillac/GMC service department. They all do a great job, especially Rob Linge!!! department. They all do a great job, especially Rob Linge!!! More
Friendly courteous efficient professional with follow up and follow on. Highly recommend with no doubt nor issues. and follow on. Highly recommend with no doubt nor issues. More
First time using Matthew’s for an oil change everyone there were extremely nice and knowledgeable. there were extremely nice and knowledgeable. More
Friendly staff and they take good care of my truck. The service department is great! The service department is great! More
They were right on time with helping me. I was pleased with the results they did I was pleased with the results they did More
i wish i could give a good review , how ever i did have some issues . the service dept was helpful and i don,t have a complaint there. when the oil change and tire rotation was complete i proceeded to the some issues . the service dept was helpful and i don,t have a complaint there. when the oil change and tire rotation was complete i proceeded to the pay counter to pay and presented a $ 20.00 off gift card ( FROM GM ) and no one knew what to do with it. after about 20 mins they came back and showed me where they took the $ 20.00 off but said next time i should show the coupon before the service is done. ( when i go to a store i show my coupons at the pay window ) so i dont really look at the bill until i get back to work and notice that i was charged almost $ 45 .00 to have a nail removed and patch placed on a tire that i told them had a small leak. how ever i did not tell them that i had a zurich tire and wheel extended warranty that was purchased through Matthews when i bought the car. they can tell you when to have your oil changed and when your inspection is due , but no mention of what type of coverages you have that would help the service people do thier job with out me having to take the time to write this. More