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Matthews GM Center

Vestal, NY

4.8
400 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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3721 Old Vestal Rd

Vestal, NY

13850

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Showing 400 reviews

August 22, 2025

all was quick and great la la la la la la la la la la More

by TGOWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

Excellent service. Fast, courteous, informative. Explained service done on warranty. Work done timely and efficiently. More

by gcoates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2025

They took me in with out an appointment and repaired my tire with a screw in it More

by northgateliquor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

August 19, 2025

My service request was handled Well. My service writer Jim Rodgers , made for a Pleasant experience. More

by jmckay20
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

August 18, 2025

Ver positive experience. They are trustworthy, easy to work with. Tim is amazing and dependable More

by JENCHOYNOWSKI
Recommend Dealer
Yes
Employees Worked With
Tim Cseledy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Matthews GM Center responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

August 17, 2025

don't know Adam ? ? I dealt with Badr Elhamraoui please list his name for me I don't own a Buick but the form made me do it this review form is screwed up I a GMC 150 More

by grust
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darby Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Badr Elhamraoui
Aug 18, 2025 -

Matthews GM Center responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

August 15, 2025

You guys are the best. I feel so comfortable with everyone. It’s like having family taking care of all my auto needs! More

by klugauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tierno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey
Aug 18, 2025 -

Matthews GM Center responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

August 15, 2025

Broke my crappy lug nuts which I understand. Sent me home (1 hour away) with the other lug nuts not tightened. Was missing 1 lugnut on each tire. Was going to charge me $13/lugnut. Another mecha More

by Valerie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know his name
August 14, 2025

Cole Lewis did a fantastic job! He was quick to respond, didn't mess around pushing things I wasn't interested in, and got the transaction processed quickly. He also worked with my More

by adshah8085
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connie Foley- 5 stars
Aug 18, 2025 -

Matthews GM Center responded

Hi- Thank you for choosing Matthews GMC for your automotive needs. We are thrilled to hear about your positive experience with Cole. Congratulations on your new vehicle! We appreciate your kind words.

August 14, 2025

Everyone was very nice. They were able to diagnose and fix the problem very quickly and I also got a courtesy ride which helped immensely. More

by kasey0325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Matthews GM Center responded

Hi Kasey- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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