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Matthews GM Center
Vestal, NY
464 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 464 reviews
November 17, 2025
Had truck scheduled for a recall and Inspection. After waiting about 2 hrs, was told there was only one person certified to do the job, and "he was working on another one right now." I thought that' After waiting about 2 hrs, was told there was only one person certified to do the job, and "he was working on another one right now." I thought that's why we schedule things. Several others that had brought in vehicles to be worked on were told that their parts had not came in after they had sat in the waiting room for over 30 minutes. Not a very well-run service department. More
by COVTRANS
Verified CustomerEmployees Worked With
November 15, 2025
They scheduled my service quickly, diagnosed the problem and were able to fix it. Brakes work much better. Took the full day and had to pick up at the end of the shift but they were accommodating. Some info and were able to fix it. Brakes work much better. Took the full day and had to pick up at the end of the shift but they were accommodating. Some info wrong on the invoice but feel it was a typo.They communicated well throughout the day. Price was comparable to other dealerships. I would go again. More
by WWNURSERY
November 12, 2025
Great experience, everyone we spoke to was kind and friendly. The purchase process was easy and our 2026 Sierra 2500HD was prepped and ready when we were told it would be. Thanks to everyone involved friendly. The purchase process was easy and our 2026 Sierra 2500HD was prepped and ready when we were told it would be. Thanks to everyone involved from Matthews Auto Group. More
by FELTONDA
November 11, 2025
This was my first time at Matthews. Rob was fast, friendly and very helpful. I ended up needed tires which wasn't a surprise to me but Rob was very courteous when telling me they were r Rob was fast, friendly and very helpful. I ended up needed tires which wasn't a surprise to me but Rob was very courteous when telling me they were really bad. I appreciate his candor and honesty. He explained they didn't have the tires I wanted on site but they did have them in a warehouse close by. I feel the amount of time I waited was relatively small since they had to go pick the tires up and then do the work. Because of Rob, I will return to Matthews for future service. More
by JEANENNEHALL
Employees Worked With
November 10, 2025
Had a great experience interacting with Tim Cseldedy. Tim was very knowledgeable and personable. I a nice combination for a car buying experience. Tim was very knowledgeable and personable. I a nice combination for a car buying experience. More
by ronald.sopko
Employees Worked With
November 10, 2025
I'm Pleased with the work and the professionalism while doing my oil change thank you see you in 5k miles doing my oil change thank you see you in 5k miles More
by SCOTT@DANBROWNCONSTRUCTION.COM
November 10, 2025
Had an emergency it deal with in a short amount of time. Working with Andy and the service center they managed to get me on my way faster then I thought possible Always great service Working with Andy and the service center they managed to get me on my way faster then I thought possible Always great service More
by CHRISKAPEGHIAN
November 10, 2025
Everyone is always pleasant and helpful Jim Rogers in service gets it done always goes the extra mile service gets it done always goes the extra mile More
by ORANANNE
November 06, 2025
Excellent service. Went above and beyond. Very accommodating and knowledgeable. Thank you. Kept me updated throughout the process. Went above and beyond. Very accommodating and knowledgeable. Thank you. Kept me updated throughout the process. More
by lweaver25
