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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
571 Reviews
Call Service Center (585) 720-9000

571 Reviews of Matthews Hyundai of Greece - Service Center

Sort by
August 08, 2025

The service people are very nice and the lounge is comfortable. The wait was reasonable but they didn’t reset the notification so it is still saying I need service when I start the car More

by Al
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name but wasn’t either of those guys
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Aug 11, 2025 -

Matthews Hyundai of Greece responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

August 05, 2025

I always work with Jared. He's wonderful. He is a service advisor at the front desk More

by hhalloran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Aug 06, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

August 04, 2025

Scheduled regular service. Happy with Saturday appointment availability. Happy with service of staff. Was covered service of oil change and tire rotation. Good communication. More

by btolyhug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Dondorfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Contestible was great!!!!
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Aug 05, 2025 -

Matthews Hyundai of Greece responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

August 03, 2025

They have taken care my needs for the past 2 years and they never fail to deliver professional, courteous, service that is always done right. More

by ROCHESTERAPPAREL
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

August 02, 2025

Went in for oil change & tire rotation. Staff were very friendly and helpful. Great experience. More

by BFM65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Report | Print
Aug 04, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

August 02, 2025

I always receive excellent service. Everyone is very friendly and helpful. Work is always done as promised. More

by pbrfan55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Matthews Hyundai of Greece responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

August 02, 2025

Best service dept. have been coming at this dept. for long time. Ashley and Todd are the best. More

by muneebs2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Dondorfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Massimo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Minarik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2025 -

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 31, 2025

I’m always pleased with the fact that Mathews employees are respectful and welcoming when I’m there for service/ More

by Pixymb49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2025 -

Matthews Hyundai of Greece responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

July 30, 2025

My car was repaired in a timely fashion. Everyone was very courteous and polite. My car was repaired and I did not have to wait very long More

by LCOSTSHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2025 -

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 28, 2025

This dealership’s service dept. was exceptional.We brought our car to two different dealerships for a problem they couldn’t fix.Mathews found the problem in about 1/2hr,ordered the More

by gbieck123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2025 -

Matthews Hyundai of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

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