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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
484 Reviews

484 Reviews of Matthews Hyundai of Greece - Service Center

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November 25, 2023

My sales person made the process of buying my new Hyundai so easy, he took care of everything for me. The experience was great. I would recommend Matthews Hyundai to everybody. More

by erickoval94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Dondorfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Minarik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tray Duvall
Dec 05, 2023 -

Matthews Hyundai of Greece responded

Thank you for choosing Matthews and the great review! Congratulations on your new ride!

November 19, 2023

Excellent service department, got me in for my service quickly and it didn't take long before I was on my way home More

by sagitariusx1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Matthews Hyundai of Greece responded

Thank you for choosing Matthews and the great review!

November 16, 2023

Long standing relationship with the dealership and service department - timely and courteous throughout that history - I expect to continue with the them well into the future! More

by RAROBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Scharping
Dec 05, 2023 -

Matthews Hyundai of Greece responded

Thank you for choosing Matthews and the great review!

November 15, 2023

The team in the Service Department is excellent. They always go above and beyond to make sure the customer is satisfied while ensuring that they keep you informed of the progress/status of your app More

by annmarie.jones01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Dec 05, 2023 -

Matthews Hyundai of Greece responded

Thank you for choosing Matthews and the great review!

November 14, 2023

The work was done very well once all the parts came in from Hyundai v. More

by Jmichels
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd in Service
Nov 15, 2023 -

Matthews Hyundai of Greece responded

Thank you for the great review and your business!

November 13, 2023

Todd was able to get me in right away and take care of the headlight even though the service area was unavailable. luckily a new bulb solved the problem and I was on my way shortly. More

by MELOUK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd in service
Nov 15, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear you had a great experience with Todd! Thank you for your business and the great review!

November 13, 2023

I had to work very hard to get satisfactory results from 9/19 break replacement. Very sad I had to endure multiple return trips to have them acknowledge the issue then fix it (this took over a period of 7 w More

by passportuklady
Workmanship
Recommend Dealer
No
Employees Worked With
Massimo Castelli
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe..service manager.
Nov 15, 2023 -

Matthews Hyundai of Greece responded

We're sorry to hear about your recent experience. We are actively looking into your visit with our Management Team.

November 03, 2023

When a significant "don't drive the car" problem occurred with my Sonata, Matthew's fit me in a full service schedule and fixed it. They also provided a free Lyft ride home. Everyone was preemptive and helpf More

by BIRTHMATTERS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Sharping
Nov 03, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear our Team was able to get you into our Service Department quickly to assist with your vehicle. We truly appreciate your business and the great review!

October 24, 2023

Dealership it’s under heavy renovation. Understandably, it is hard to schedule an appointment on short notice. They provide transportation to an austere dealership so you can wait comfortab More

by petegott
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Raetz
October 23, 2023

Friendly, staff , service great, easy to schedule appointment, clean environment, very knowledgeable staff, thanked me for choosing Matthews More

by globallm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 24, 2023 -

Matthews Hyundai of Greece responded

Thank you for the great review! We appreciate your business!

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