Matthews Hyundai of Greece - Service Center
Rochester, NY
483 Reviews of Matthews Hyundai of Greece - Service Center
Well I drive 1&1/2 hours to use their service so that says something. says something. More
Todd is so efficient and takes care to keep me informed . All work was done extremely well and on time All work was done extremely well and on time More
I've been dealing with Eric for about two years or more, and he's taking care of my cars and me. He's the best, and I'll keep my services with Matthew's and he's taking care of my cars and me. He's the best, and I'll keep my services with Matthew's More
Thankful that Denise fit me in right away. Also a big thumbs up for the shuttle service- I have no other way of getting to work during car maintenance. Much appreciated. Also a big thumbs up for the shuttle service- I have no other way of getting to work during car maintenance. Much appreciated. More
my vehicle went in and I was in communication with Todd every step of the way!! every step of the way!! More
It was efficient. Dropped car off for oil change and inspection. No surprises, Eric very communicative. Dropped car off for oil change and inspection. No surprises, Eric very communicative. More
I’m very excited and satisfied with my new Hyundai tuscon sle fit especially with all the wonderful features and exceptional salesman I had mark ostrander will be stopping by soon to let him know how much I sle fit especially with all the wonderful features and exceptional salesman I had mark ostrander will be stopping by soon to let him know how much I appreciate all he did for me will recommend him to anyone I know that is looking for a beautiful Hyundai More
The sales dept was awesome. The problems we had is with Service Dept. Specifically, and only, Jared and the “repair shop” my car was taken to. Since early Fall, he has told me a The problems we had is with Service Dept. Specifically, and only, Jared and the “repair shop” my car was taken to. Since early Fall, he has told me a part for my Santa Fe is on back order. Last time I brought my car in on a Thursday for a ding another car gave me & a whistling sound (broken seal in my front windows) I impressed upon Jared I needed my cat back by Sat.to take myself & others to a baby shower. I even changed my appt to 1 day earlier to provide more time. I was not told my new car was to be taken off site to some unknown to me “repair shop” My car wasn’t done & the “shop” over sprayed paint onto running board! I had to beg & plead to get my car back Sat morning!! Jared acted like it was an inconvenience to him to go retains car on his off-day; when I told him numerous times people were counting on me Saturday morning. Jared told me that he told me it may not be done by Sat. A lie because if he had I would have rescheduled and not risked it!! He even had told this lie to the service staff when I picked up my car. Also, both times I was given a loaner car, I had to wipe down the car’s interior before I drove it because there was spilled drink residue, crumbs, trash, and filth in the cars! We will not be returning to the service department! More
Very fast service, fair price, free coffee, Free Wi-Fi, and comfortable seating while you wait. Good deal. and comfortable seating while you wait. Good deal. More