
Matthews Hyundai of Schenectady
Schenectady, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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This dealership was awesome to work with. My salesman Dave was truly awesome!!! If you only knew the story behind me buying my SUV you could probably do a comedy skit. To make a long story sh My salesman Dave was truly awesome!!! If you only knew the story behind me buying my SUV you could probably do a comedy skit. To make a long story short Dave even answered a text from me at 10:30 on a Saturday night. I would highly recommend him!!! More
I found that all of the people I had encountered were polite and easy to talk to. polite and easy to talk to. More
Guy was the salesman that assisted me with purchasing my new 2023 Hyundai Tuscon. He was so helpful and patient. He answered all questions and listened to exactly what I was looking for in my new vehicle. new 2023 Hyundai Tuscon. He was so helpful and patient. He answered all questions and listened to exactly what I was looking for in my new vehicle. I left with the exact vehicle I was looking for and the payment that I am comfortable with. I would recommend Matthew's Hyundai and especially refer them to Guy. Thank you Guy for all your assistance. Jeremiah did explain any additional options for warranties and explained the contract and pricing and answered all questions, he was great to deal with. More
It was so very easy to work with Eric Bauer. He was attentive to all my needs. He was attentive to all my needs. More
Very knowledgeable and friendly sales staff. Love my new 2023 Kona. Thank you to Eric. Love my new 2023 Kona. Thank you to Eric. More
I purchased a Hybrid Tuscon 1 year ago. The salespeople were fantastic and worked with me every step of the way. UNTIL...... the sale was complete. The service department is the WORST I hav The salespeople were fantastic and worked with me every step of the way. UNTIL...... the sale was complete. The service department is the WORST I have ever dealt with. I scheduled my first oil change and waited 3 hours for it to be completed. The next service was for my yearly inspection and routine maintenance. I was told it could take a little while as they were short staffed, totally understandable. I paid and once I arrived home, I realized they never changed my inspection sticker! They also never updated my oil change????? I called and was simply told to bring it back since I already paid for it. WHAT??? They never did anything to my vehicle except change my windshield wipers, ok so I figured because of their error I could drop it off and maybe get a loner- NOPE. So next issue - My check engine light comes on and I now need to schedule again, I explain this is under warranty and I am working crazy hours and will need to use a loaner vehicle while they diagnose the issue. I was told it could take several hours again. The service manager informs me that they cannot help me with a loner, but I could call around and rent one. They also could not get me scheduled for a check engine light for 3 weeks. I find it hard to believe that they could not accommodate me with 3 weeks' notice. When I purchased the vehicle, I was also told that they have a fantastic service department and loaner vehicles were always available during servicing if they had notice. The end result is while I was on the phone with the service manager, I made an appointment with Jeep Armory. I will congratulate myself on my new vehicle and I will NEVER be dealing with anyone from this group again. Bes of luck to anyone who falls for the buy and then needs service. More
Nick and Eric were super helpful and explained everything to us. Eric set up my phone and explained things to me and called to follow up. to us. Eric set up my phone and explained things to me and called to follow up. More