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Matthews Hyundai of Schenectady

Schenectady, NY

4.6
3,470 Reviews
Discover something BIG at Matthews Hyundai of Schenectady! At Matthews Hyundai of Schenectady, we have a tremendous selection of New & Used Hyundais to give you the absolute best selection in the Capital Region! We believe in long-term relationships with our customers and with our transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges, OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or a future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment, and MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews Hyundai means More. Every Day. Every Way. We look forward to serving you soon!
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4101 State Street

Schenectady, NY

12304

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Showing 3,470 reviews

December 21, 2022

Service was great. Carl was very helpful! He knew his job. Answered all our questions quickly ! Listened to what we wanted in a vehicle. Would buy from him again! More

by CC_TEES2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JEREMIAH HUNTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Clarke
Dec 27, 2022 -

Matthews Hyundai of Schenectady responded

We're so glad to hear you had a great experience with Carl! Thank you for your business and the great review!

December 20, 2022

Service was so much better recently than prior to Matthews. They were timely, informative and helpful More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Jennifer Periard, Mark Wells
Dec 27, 2022 -

Matthews Hyundai of Schenectady responded

Thank you for choosing Matthews! We truly appreciate your business and feedback!

December 18, 2022

They weren’t pushy, which is great. I felt like they didn’t take care to explain the financial aspect in a way that a person who doesn’t deal with cars everyday would understand. It lef More

by Goldie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Boodhoo
Dec 19, 2022 -

Matthews Hyundai of Schenectady responded

Hi Goldie- We're glad that you didn't feel pushed during you visit however, we do apologize that you feel worried you didn't make the right choice. If you have any questions at all our Team and General Manager, Mike Capadona will be happy to assist you. We truly appreciate your business!

December 18, 2022

This was my first visit to this service center as we recently moved to this area. The staff was pleasant, knowledgeable and professional. My car was worked on promptly and the work was completed in a More

by FREED12302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Jennifer Periard, Mark Wells
Dec 19, 2022 -

Matthews Hyundai of Schenectady responded

We're so glad to hear you had a great experience with our Team! Thank you for your business and the great review!

December 18, 2022

Unwilling/Unhappy People in Customer Service. Horrible after Sales Service. Sad Traumatic Experience…If you Enter Service Office everybody will not look at you as if everyone is busy with somethi More

by LBRDR_RY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas Fear, Jennifer Periard, Mark Wells
Dec 19, 2022 -

Matthews Hyundai of Schenectady responded

Hello, We are very sorry to hear about your recent visit with us. We would like the opportunity to learn from our mistakes but, will need more information. Can you please email TellUs@matthewsauto.com with your name and contact information and anything else you experienced? Thank you for your time.

December 16, 2022

Josh was a beautiful person and his team were nice! And even patient with me and my madness. More

by MSMYSTIKAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : It was a beautiful woman I spoke to but I don’t remember her name, I’m sorry ??, Nicholas Fear
Dec 19, 2022 -

Matthews Hyundai of Schenectady responded

We're so glad to hear you had a great experience with our Team! Thank you for your business and the great review!

December 16, 2022

Great front desk help upon arrival . The person we dealt with was Mark Wells and he did an excellent job from start to finish explaining things . Awesome job to everyone that was involve More

by Chasmon52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wells
December 15, 2022

Dylan and Dave were great. I love their energy. They definitely made the car buying experience less painful than expected. I dont like the open floor plan with tables in th More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Mascari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Fear, David DiLeva
Dec 19, 2022 -

Matthews Hyundai of Schenectady responded

We're so glad to hear you had a great experience with our Team! Thank you for your business and the great review! We will also take your feedback to our Management Team in regards to the tables.

December 10, 2022

1st time I been there since I bought my new car in 2014. Fair price for main Fuze to the Fuze box plus wiring. More

by sam.lagatta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Dec 19, 2022 -

Matthews Hyundai of Schenectady responded

We're so glad to hear you had a great experience with our Team! Thank you for your business and the great review!

December 08, 2022

The gentleman at the counter was very pleasant and polite, a breath of fresh air in these troubling times! More

by JUSTNANC13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Dec 19, 2022 -

Matthews Hyundai of Schenectady responded

We're so glad to hear you had a great experience with our Team! Thank you for your business and the great review!

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