Back

Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
794 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying! We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations. Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way. If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options! Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door. Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store! We look forward to serving you soon
Contact Dealership

2100 Vestal Pkwy E AB

Vestal , NY

13850

Directions

By Type

Showing 794 reviews

June 25, 2026

After eight weeks I am told car is unsafe. Drove family around for weeks. Transmission and steering bad, who the he k inspected this. More

by mazzeirw
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Monk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Matthews Mitsubishi Planet PreOwned responded

Hi mazzeirw, General Manager Jim Morse said that he was working with you toward a resolution. If there is anything else you would like to discuss, please don't hesitate to reach out @ tellus@matthewsauto.com.

June 23, 2026

Jared and Tim have the best attitudes! I was stressed out with my car being broken down and they got me in and out, effortlessly! Amazing team! More

by jmallen2827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Galusha
Jul 02, 2026 -

Matthews Mitsubishi Planet PreOwned responded

Hi jmallen2827! We're so glad to hear that Tim and Jared were able to relieve your stress by getting you back on the road quickly. Thank you for choosing us at Matthews Planet PerOwned!

June 22, 2026

Fast service, explained everything, answered all questions I had. Service department had friend attitude and refreshments in break room. More

by mmoy80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Galusha
Jul 02, 2026 -

Matthews Mitsubishi Planet PreOwned responded

Hi mmoy80! We’re pleased to hear everything went well during your appointment at Matthews Volkswagen. We look forward to serving you again soon!

June 22, 2026

WENT IN FOR SCHEDULED OIL CHANGE DURING THE 25-POINT INSPECTION BREAK DISC AND OTHER PROBLEMS WERE DETECTED.I WAS CONTACTED BY SERVICE AND PROBLEMS WERE TAKEN CARE OF BY THE NEXT DAY. GOOD JOB SERVICE More

by dvergason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Matthews Mitsubishi Planet PreOwned responded

Hi dvergason! We're so glad to hear that our Service department at Matthews Volkswagen of Vestal was able to find and fix any issues with your vehicle and get you safely back on the road by the next day. Thank you for trusting us with your vehicle Service, and we look forward to seeing you when you need us again!

June 20, 2026

I purchased multiple cars from Matthews planet preowned. This time was kind of one of the I would say different than the others. The salesman Jeremy was OK, but didn’t seem to take consideration. Some of my More

by norfire57
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2026 -

Matthews Mitsubishi Planet PreOwned responded

Hi norfire! We're glad Jack was able to give you the experience you deserve here at Matthews on the Parkway. We appreciate your feedback and will use it to work with our Team on providing that same experience every time!

June 11, 2026

Easy to schedule and very helpful. Done on time nice folks communicate well. Glad I got the Matthews care package! More

by dschust1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared
Jun 15, 2026 -

Matthews Mitsubishi Planet PreOwned responded

Hi dschust1! Thanks for the shout-out about Matthews Rewards Plus...and just wait till you see how much you earn towards your next vehicle purchase Thank you for your business and the 5-Star review!

June 08, 2026

Easy to make an appointment for service. I waited for service and inspection which was done quickly. Waiting room is comfortable with nice amenities. More

by aldemaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Galusha
Jun 09, 2026 -

Matthews Mitsubishi Planet PreOwned responded

Hi Aldemaine! Thank you for allowing us to keep your vehicle running its best. We look forward to your next visit to Matthews Planet PreOwned!

June 05, 2026

Excellent prompt service from Tim and Jared. I had an emergency tire repair, and they were quick in their response and assistance More

by seeger.zach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared, Tim
Jun 09, 2026 -

Matthews Mitsubishi Planet PreOwned responded

Hi Zach! We're so glad to hear our Team at Planet PreOwned was able to get your car fixed and back on the road quickly!

June 03, 2026

The dealership was conveniently located. The waiting area was clean and comfortable, adequately stocked with snacks and drinks, so I will be returning to have my car serviced. Jeremy and S More

by 77patrice2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Judge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2026 -

Matthews Mitsubishi Planet PreOwned responded

Hi Patrice! We appreciate you taking the time to tell us about your great experience at Matthews Planet PreOwned with Jeremy and Sean. We strive to provide our customers with the right vehicle to fit your needs and complete your purchase in a timely manner. We hope you are enjoying your new vehicle!

June 02, 2026

The most successful - enjoyable car buying experience for me. The sales staff was very enjoyable and pleasant to work with. More

by Abby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Judge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2026 -

Matthews Mitsubishi Planet PreOwned responded

Hi Abby! We’re happy to hear everything went well at Matthews Planet PreOwned. We appreciate the perfect review and hope you enjoy your vehicle!

1
...