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Matthews Nissan

Vestal, NY

4.8
1,301 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive. Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews. If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless! What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way. Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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3101 Vestal Pkwy E

Vestal, NY

13850

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Showing 1,301 reviews

January 16, 2026

Have been leasing from this dealership for over 25 years. Great experience every time. Justin Blunt is wonderful to work with. More

by crozek19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Sprague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Blunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2026

I wasn't happy at all the way this recall went and the way it was dealt with, I made 3 trips to your dealership which is approx. 20 miles one way , your rep. Matt said that the recall on his comp. Was dif More

by frankhaus1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Taft
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2026

Sales executive Deveontte is very cooperative and nice person. Always answer my phone call. Nice staff More

by Israr_fast
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davonte Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2026 -

Matthews Nissan responded

Hi- We’re glad Davonte could help you find the perfect vehicle. Thanks again for choosing Matthews Auto!

January 12, 2026

Took us right in for our warranty work and completely in less than 1/2 the time we thought. We are always treated respectfully and as if we matter. Very pleased. More

by monahan0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Sprague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Starner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2026 -

Matthews Nissan responded

Hi- It’s our goal to make every visit a great one and we're happy to hear our Team delivered!

January 09, 2026

My 2016 Nissan Titan XD Platinum Reserve was totaled by my insurance for bad diesel. I miss that truck so deeply. I will miss my interactions with Andrea Barrett very much as she and the diesel mechanic More

by jmajernik1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2026 -

Matthews Nissan responded

Hi Joe- Thank you for choosing Matthews Nissan—we’re always here to help!

January 05, 2026

I lease my Rogue with Matthews because of the Service Department. Very professional and personable. The waiting room is very pleasant and well stocked with treats and beverages. More

by JAHNAY24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Starner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2026 -

Matthews Nissan responded

Hi- It’s our goal to make every visit a great one, and we're happy to hear our Team delivered! Have a great day!

December 24, 2025

From start to finish the process was amazing, professional and everyone made everything so easy. Matt hand. J. Blunt were professional and helped me find the perfect truck . More

by dmpetersen44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Blunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2025 -

Matthews Nissan responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

December 08, 2025

Always very nice people and good service here! I never leave disappointed and know my car is taken care of. More

by cfaughn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Starner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2025 -

Matthews Nissan responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

December 04, 2025

Andrea is an outstanding service advisor ; prompt, professional and personable. I really enjoy working with her ! More

by CARMANGARUFI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2025 -

Matthews Nissan responded

Hi Carman- We're happy you found Andrea to be so supportive during your experience here at Matthews Nissan. Thank you again for choosing Matthews Nissan, and we hope to see you again.

December 03, 2025

I have never had a bad experience. Everyone there is always friendly and helpful. If you have any questions they are there to help you. Thank you for the good service. More

by ekendzierski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2025 -

Matthews Nissan responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

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