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Matthews Nissan
Vestal, NY
1,231 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,231 reviews
November 05, 2024
The last message was not supposed to be sent since I had not finished my reply. You are fortunate to have one of the best, if not the very best Service Manager I have ever had handle my service requireme not finished my reply. You are fortunate to have one of the best, if not the very best Service Manager I have ever had handle my service requirements. She knows cars, is a delight to work with and exceeded my expectations by getting our 2016 XC60 Volvo in for repairs the day after I called her to see if Matthews could work on the car, since I knew Nissan had restrictions on servicing Volvos, but unaware of exactly what they were. She stayed in touch with us as she became aware of what repairs were needed. I was also happy that we would not have to drive to Albany to have work done on the Volvo. I own a company that was designated an Essential Critical Supplier to the Urgent Care Medical Equipment Industry by the COO of one of the largest medical equipment makers in the world so I know what great service is and provide it to the companies we deal with in the USA and export to in seven countries who have been making Ventilators since Covid spread around the world. If we provided less than the best service and highest quality products we could, people could have died for lack of a Ventilator that worked well and reliably. I believe Andrea treats Matthews customers with the same passion and concern as we provide to our customers. When she says, I'll have it taken care of for you, she means it and does what she said she would do. I share her old school ethics and proud to say so. She loves her job and it shows. More
by JOHN@HOUSEOFMETRICS.COM
Verified Customer
November 02, 2024
I will not take my cars anywhere else. Tonya is extremely trustworthy and professional. Fair prices quality work. Tonya is extremely trustworthy and professional. Fair prices quality work. More
by jdimaria
Employees Worked With
October 31, 2024
As always great service. Fair, honest and courteous. Andrea is still the best. Tonya , a great greeter. Fair, honest and courteous. Andrea is still the best. Tonya , a great greeter. More
by sallstearn
October 28, 2024
Great service department! Knowledgeable service advisors. Friendly and upfront with cost for repairs. The only place I go even if my car just needs an oil change and tire rota Knowledgeable service advisors. Friendly and upfront with cost for repairs. The only place I go even if my car just needs an oil change and tire rotation. More
by hopedufresne
Employees Worked With
Other Employees :
Gerry Perrault
October 21, 2024
Tonya is awesome- everything went as planned and everyone was very friendly- a great experience was very friendly- a great experience More
by gperrault01
Employees Worked With
October 14, 2024
Great and fast service. Service manager is super helpful. Explained and helped. Happy with my new tires. Service manager is super helpful. Explained and helped. Happy with my new tires. More
by chad.r.francis
Employees Worked With
October 09, 2024
We have had Nothing but great service at this dealership! We are very happy with our vehicle! We are very happy with our vehicle! More
by okmesneved27
Employees Worked With
October 04, 2024
The cost of engine oil change is too expensive compared with other car dealerships in town. with other car dealerships in town. More
by whong0
Employees Worked With
October 04, 2024
Great customer service and patient, Would definitely recommend Nissan to family and friends, thank you recommend Nissan to family and friends, thank you More
by reginawilliams004
