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Matthews Nissan of Clay - Service Center

Liverpool, NY

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786 Reviews

786 Reviews of Matthews Nissan of Clay - Service Center

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November 08, 2018

Quick comfortable convient Friendly knowledgeable professional staff made the visit quick and easy. The lounge was comfortable and had snacks and beverages witch was very pleasi More

by MSJANSBAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Nov 16, 2018 -

Matthews Nissan of Clay responded

Thank you for the awesome review! We greatly appreciate your business and look forward to seeing you again in the future.

November 08, 2018

Fast professional service advisors. Service advisors friendly and fast at getting vehicle registered in system for repair and repair time estimate was very accurate. Stream line service More

by Rogue1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Nov 16, 2018 -

Matthews Nissan of Clay responded

Thank you for choosing to service your vehicle with out team. We appreciate your business and look forward to offering you another excellent experience during your next visit.

November 07, 2018

Rear brake replacement After getting 45,000 miles on original brakes, replacement was completed quickly, CS Rep Matt kept me up to date on progress and let me know about a c More

by RONRSCHMIDT25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband
Nov 16, 2018 -

Matthews Nissan of Clay responded

Thank you for the excellent review! 45,000 miles out of original brakes is a true testament to the quality of the Nissan brand. We greatly appreciate your business and look forward to seeing you again in the future.

November 06, 2018

Great and professional service The Fuccillo Nissan service department is the most professional service center I have ever experienced. From the time you drive in through the door, s More

by MKYLE30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Alberts, Muhamad Ashkar, Samantha Hall
Nov 16, 2018 -

Matthews Nissan of Clay responded

Thank you for your loyalty and for taking the time to leave your feedback. We appreciate you trusting in our team to service your vehicle and look forward to assisting your in the future as well. Safe travels.

November 05, 2018

Awesome Very well taken care of. Had a lot of maintenance done and provided loaner. Brakes, snow tires, wiper blades, oil, battery service, air filter. Made More

by ignazio.loparco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda, phone call to make appt, Edward Murray, Ronny Burghart
Nov 05, 2018 -

Matthews Nissan of Clay responded

Thank you for the excellent review. We appreciate your business and look forward to assisting you in the future for any of your vehicle needs.

November 04, 2018

Great experience It's always a great experience when I'm there,the people know and recognized me always.l purchased a 2013 Nissan Altima brand new from there and l nev More

by DANNIGIRLJONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancyanne Barletta, Andrew Trombley, Ronny Burghart, Samantha Hall, Matt Taylor-Netzband
Nov 05, 2018 -

Matthews Nissan of Clay responded

Thank you for the 5 star rating and for your loyalty. We appreciate your business and look forward to assisting you in the future.

November 04, 2018

Very accommodating So grateful they got me in last minute for a flat tire. Even though Fuccillo Nissan is over 30 minutes away from me, I always prefer them because of t More

by GRAN.CALEIGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Nov 05, 2018 -

Matthews Nissan of Clay responded

Thank you for the amazing review and for placing your trust in our team! We appreciate your loyalty and look forward to helping you in the future for any of your vehicle needs.

November 03, 2018

Playing us for a fool Sent my wife in to have a inspection done. Made an appointment. 4 hrs later,fail. They ripped our wiper 1/2 way down the wiper and said bad front b More

by Niles L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marc Spatola, Mike Pannozzo
November 03, 2018

My experience was great. Staff was very helpful and very polite and work done on car was excellent. I got a call when work was complete. Overall experience was excellent. More

by WESTPARK100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Hall
Nov 03, 2018 -

Matthews Nissan of Clay responded

Thank you for the perfect 5 star rating. We appreciate your business and look forward to seeing you again in the future.

November 03, 2018

Great service deapartment Great people in service Also nice and friendly Always tell people my great experience Always bing vehucle in for servicing A pleasant place and More

by nlacount3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronny Burghart, Matt Taylor-Netzband
Nov 03, 2018 -

Matthews Nissan of Clay responded

Thank you for the 5 star rating and for taking the time to leave your feedback. We appreciate your business and look forward to seeing you again soon. Safe travels.

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