Matthews Nissan of Clay - Service Center
Liverpool, NY

786 Reviews of Matthews Nissan of Clay - Service Center
Quick comfortable convient Friendly knowledgeable professional staff made the visit quick and easy. The lounge was comfortable and had snacks and beverages witch was very pleasi Friendly knowledgeable professional staff made the visit quick and easy. The lounge was comfortable and had snacks and beverages witch was very pleasing. Will definitely be back in the future! More
Fast professional service advisors. Service advisors friendly and fast at getting vehicle registered in system for repair and repair time estimate was very accurate. Stream line service Service advisors friendly and fast at getting vehicle registered in system for repair and repair time estimate was very accurate. Stream line service entrance and drop off like no other. More
Rear brake replacement After getting 45,000 miles on original brakes, replacement was completed quickly, CS Rep Matt kept me up to date on progress and let me know about a c After getting 45,000 miles on original brakes, replacement was completed quickly, CS Rep Matt kept me up to date on progress and let me know about a couple of maintenance items he thought I should consider. More
Great and professional service The Fuccillo Nissan service department is the most professional service center I have ever experienced. From the time you drive in through the door, s The Fuccillo Nissan service department is the most professional service center I have ever experienced. From the time you drive in through the door, speak to the service representative, the communication on the diagnosis and the timely repair they are 5+ stars. To the entire staff and pleasant atmosphere.....Great job!! Thanks. More
Awesome Very well taken care of. Had a lot of maintenance done and provided loaner. Brakes, snow tires, wiper blades, oil, battery service, air filter. Made Very well taken care of. Had a lot of maintenance done and provided loaner. Brakes, snow tires, wiper blades, oil, battery service, air filter. Made me feel appreciated as a customer. More
Great experience It's always a great experience when I'm there,the people know and recognized me always.l purchased a 2013 Nissan Altima brand new from there and l nev It's always a great experience when I'm there,the people know and recognized me always.l purchased a 2013 Nissan Altima brand new from there and l never take it to be serviced any place else. I will be trading soon and l expect to be having another great buying experience from them. Thank you guys for always taking good care of me! More
Very accommodating So grateful they got me in last minute for a flat tire. Even though Fuccillo Nissan is over 30 minutes away from me, I always prefer them because of t So grateful they got me in last minute for a flat tire. Even though Fuccillo Nissan is over 30 minutes away from me, I always prefer them because of their reliable and friendly service and awesome waiting room. The only downside was the bill was pretty expensive for a rather routine repair. More
Playing us for a fool Sent my wife in to have a inspection done. Made an appointment. 4 hrs later,fail. They ripped our wiper 1/2 way down the wiper and said bad front b Sent my wife in to have a inspection done. Made an appointment. 4 hrs later,fail. They ripped our wiper 1/2 way down the wiper and said bad front breaks and rotors. With all the rain we have been getting we would know if our wiper was bad. Break pads were 50% of life. Rotors were ok. Not to mention we bought the car on Agust 31st. 2018. They charged us for an inspection they never did. So this was supposed to be free. Nope, finance said it wasn't there problem. So pissed right now because I can't stand wasting my time, gas and lying. Marc Spatola And Mike Pannozza Are great guys! Not liking service dept. If I can't send my wife in to get things done and they take advantage. More
My experience was great. Staff was very helpful and very polite and work done on car was excellent. I got a call when work was complete. Overall experience was excellent. Staff was very helpful and very polite and work done on car was excellent. I got a call when work was complete. Overall experience was excellent. More
Great service deapartment Great people in service Also nice and friendly Always tell people my great experience Always bing vehucle in for servicing A pleasant place and Great people in service Also nice and friendly Always tell people my great experience Always bing vehucle in for servicing A pleasant place and nice people More