Matthews Nissan of Clay - Service Center
Liverpool, NY

786 Reviews of Matthews Nissan of Clay - Service Center
Constant problems Fucillo Nissan and Nissan I had my wheel bearing fixed back in August after going to a shop where they said I needed two wheel bearings they only fixed one. Now this week they I had my wheel bearing fixed back in August after going to a shop where they said I needed two wheel bearings they only fixed one. Now this week they had to replace both (including the one they already fixed) the wheel bearings have worn on my front brakes and them having to take them in and out so many times are ruining my brakes. So now I need front brakes so for my 2 year old car I will have had my wheel bearing replaced 3x and front and back brakes replaced! Thank you for nothing Nissan I won’t be buying another one of your cars! I can’t wait for 6 months from now when I have to come back to have my wheel bearing replaced again since you keep using the same product that continues to fail! More
LOF tire change Great people great service. They take great care of us. We really enjoy our patfinder and the service we receive. Everyone is very nice and the w Great people great service. They take great care of us. We really enjoy our patfinder and the service we receive. Everyone is very nice and the waiting area is comfortable. More
Services Andrew was very respectful and helpful in the service of my vehicle. Had to order a sensor for the rear truck lift do to not working. Awaiting parts Andrew was very respectful and helpful in the service of my vehicle. Had to order a sensor for the rear truck lift do to not working. Awaiting parts to be delivered for installation More
Treated very well at Fucillo Nissan I was treated very well from the minute I got at fucillo nissan to the time I left the dealership!! My experience there was over the top treatment!! I was treated very well from the minute I got at fucillo nissan to the time I left the dealership!! My experience there was over the top treatment!! More
Everyone is always willing to help resolve any problem When ever I stop by, I feel the service department is always willing to listen to my concerns and resolve them. Keep up the friendly service! When ever I stop by, I feel the service department is always willing to listen to my concerns and resolve them. Keep up the friendly service! More
Amazed Quick and friendly service. Had my car in and out and cared about if I needed my vehicle. Would not go anywhere else for car servicing. Quick and friendly service. Had my car in and out and cared about if I needed my vehicle. Would not go anywhere else for car servicing. More
Service Fuccillo Nissan always provides the bezt in customer service. I had an oil change and inspection done and everyone was wonderful. I was given a time f Fuccillo Nissan always provides the bezt in customer service. I had an oil change and inspection done and everyone was wonderful. I was given a time frame and the service was compketed on time. Price was reasonable. I always have great experiences with fucillo nissan. I will continue to not only use the service department, but continue to purchase my vehicles there in the future. More
Service 10/10. Fit me in right away and didn’t take very long to fix it. Will always come here for service and will recommend as well. 10/10. Fit me in right away and didn’t take very long to fix it. Will always come here for service and will recommend as well. More
Alignment check I had my tires swapped out by another service center. I then brought it to Fuccillo, they are the one I trust to do the alignment right for my Rogue. I had my tires swapped out by another service center. I then brought it to Fuccillo, they are the one I trust to do the alignment right for my Rogue. More
Horrible The dealership would not provide the bank decision sheet that had my rate on it so I knew what my real rate was. They refused. I would NEVER recommend The dealership would not provide the bank decision sheet that had my rate on it so I knew what my real rate was. They refused. I would NEVER recommend buying a car there. More