Matthews Nissan of Clay - Service Center

Amazing customer service My service was fast, addressed all of my concerns and was a great price. Andrew was very professional and communicated with me about all of the work t My service was fast, addressed all of my concerns and was a great price. Andrew was very professional and communicated with me about all of the work that was performed. He also made sure my car was washed and ready as promised. More

Service department was great When arriving to Fuccillo Nissan I was greater by Ron. He was very helpful & kind! For this being my first service appointment, he explained everythi When arriving to Fuccillo Nissan I was greater by Ron. He was very helpful & kind! For this being my first service appointment, he explained everything in detail! More

Wheel rotation and alignment, inspection and oil change. Very good service. Very informative of possible areas to be addressed on my rogue. Work completed in a timely fashion. I needed to add five more words Very good service. Very informative of possible areas to be addressed on my rogue. Work completed in a timely fashion. I needed to add five more words. More

Always excellent service from Ron and the rest of the staff! Ron Burghart in the service department was friendly and helpful, as always. He greeted me, finished in less time than anticipated, and helped answe Ron Burghart in the service department was friendly and helpful, as always. He greeted me, finished in less time than anticipated, and helped answer questions about snow tires. More

First oil change They were very friendly and took my car in immediately as soon as I got there. They have s cute little kids play room which is nice to occupy a 2 year They were very friendly and took my car in immediately as soon as I got there. They have s cute little kids play room which is nice to occupy a 2 year old for an hour More

Good service Tire needed air when I bought the vehicle and after a week it needed air again. I called to have it checked and brought it in the following weekend. I Tire needed air when I bought the vehicle and after a week it needed air again. I called to have it checked and brought it in the following weekend. I was told it was probably a nail and how much it would cost to repair. I explained I only had the car 2 weeks and I thought it was covered. He told me I drove the car and could have picked up a nail anywhere. I explained again that the tire pressure light was on when I got the car so there was a problem then. They said they would see what they could do. In the end I ended up with a new tire and no charge. More

Some what satisfied Trying to sell me a front/back brake service that I did not need. 2016 rouge with 8.900 miles. Service needed was and oil change and to look at a nois Trying to sell me a front/back brake service that I did not need. 2016 rouge with 8.900 miles. Service needed was and oil change and to look at a noise coming from the front right area. I was told that the backing plate needed to be adjusted, which was fine, but also was recommended to have new front and rear brakes. I obviously didn’t need brakes since my rouge was also inspected during my service visit. It’s clear from the amount of miles that there is no way I need front and rear brakes. The plate was adjusted and my rouge no longer makes the noise and stops on a dime. I am very disappointed on the up sale attempt. This is my second lease from Fuccillo and rapidly closing in on needing a new lease. Do I return to Fuccillo, or maybe lease elsewhere. More

Exceptional Quick, friendly. I had a defective running board, the ordered a new one in and I went back to have it installed. Fast, efficient service Quick, friendly. I had a defective running board, the ordered a new one in and I went back to have it installed. Fast, efficient service More

Efficiency with Attention to Detail Service was quick. Staff was courteous and friendly. Staff gave appropriate info regarding how long service would take and costs were clearly outlined Service was quick. Staff was courteous and friendly. Staff gave appropriate info regarding how long service would take and costs were clearly outlined prior to service. More

I think the service department is excellent in what they do I was pleased with the service, but i do not think the problem with the car should not of happened in less than 2 years and 20,000 miles I was pleased with the service, but i do not think the problem with the car should not of happened in less than 2 years and 20,000 miles More