Back

Matthews Nissan of Clay - Service Center

Liverpool, NY

not yet
rated
786 Reviews

786 Reviews of Matthews Nissan of Clay - Service Center

Sort by
October 10, 2018

Oil change Wish the oil change and maintenance was part of the lease so it was free We are both disabled and don't have a lot to spend More

by timyablonski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Osborne
Oct 15, 2018 -

Matthews Nissan of Clay responded

Thank you for your feedback. We appreciate you bringing the vehicle to our dealership to have it serviced and look forward to seeing you again in the future.

October 09, 2018

Everything is very efficient-- everything explained out-- I came in a little early and was taken right in. It was a very pleasant place to come to workers polite and helpful/ thank you More

by lindarestuccio164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Spatola, Sam Ryder, William Holleran, Mandel Robinson, Peter Ciambriello, Matt Ryan, Andrew Osborne, Zak Ispahani
Oct 09, 2018 -

Matthews Nissan of Clay responded

Thank you for the perfect 5 star rating!

October 07, 2018

Fast and efficient I called ahead to check to see if I could come in on short notice to have my tires rotated and the service department was able to fit me right in. I w More

by Zloveless13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt from service
Oct 09, 2018 -

Matthews Nissan of Clay responded

Thank you for the great review! We appreciate you choosing to bring your vehicle to us and look forward to assisting you again in the future.

October 07, 2018

Bad day turned better I brought my 2017 rogue in to get an oil change a tire rotation and a nys inspection. I bought this vehicle while in NC and among my list of questions More

by SHANNON.WHELPTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Burghart , Vincent Dierkes
Oct 09, 2018 -

Matthews Nissan of Clay responded

Thank you for the great review and for choosing to bring your vehicle to our service shop. We hope to be able to assist you in the future with any of your vehicle needs.

October 07, 2018

Inspection and repair Excellent friendly fast service from Andrew. He got me in when i needed to get in and was awesome in being timely and explained everything. More

by SDTOWEGZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service i believe his name was Andrew
Oct 09, 2018 -

Matthews Nissan of Clay responded

Thank you for choosing to service your vehicle with our service team! We appreciate your kind words and look forward to assisting you again in the future with any of your vehicle needs.

October 04, 2018

Low tire pressure alert It turned out my low tire pressure was due to a screw in one tire. It was repaired quickly and at a reasonable cost. Thx, Fucillo. Nissan! More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandel Robinson
Oct 05, 2018 -

Matthews Nissan of Clay responded

Thank you for the 5 star review. Safe travels.

October 04, 2018

Great service I like that I can call or email Fucillo Nissan service department and I can get an appointment when I need to. The service staff are very friendly and More

by woodyab56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember name of service staff who assisted us but he was very helpful
Oct 05, 2018 -

Matthews Nissan of Clay responded

Thank you for choosing to service your vehicle with our team. We appreciate the excellent review and look forward to offering you another 5 star experience when you visit us again.

October 03, 2018

Great work done in reasonable time. I was in and out with all my work done very well, and didn't even have a prior appointment set up. Very highly recommended More

by BSimer1217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Spatola, Muhamad Ashkar, Robbie McGibony, Vincent Dierkes, Edward Murray
Oct 05, 2018 -

Matthews Nissan of Clay responded

Thank you for the 5 star review! We appreciate you choosing to service your vehicle with us and look forward to seeing you again in the future.

October 01, 2018

Very well done by all the attendants Friendly great waiting room , over all excellent service knowing what your vehicle service needs are. Service done within all reasonable time, afforda More

by NICKIAMAIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ciambriello, Matt Ryan
Oct 01, 2018 -

Matthews Nissan of Clay responded

Thank you for taking the time to leave your feedback. We appreciate your kind words and look forward to seeing you again for your next service visit.

October 01, 2018

Bad service Brought my vehicle in for a NYS inspection. They failed it due to rear brakes needing service. When asked if they could service the brakes the rep s More

by Jdbones42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service advisor on left side of counter on 9/22/18 at 8am
...
71
...