Matthews Nissan of Clay - Service Center
Liverpool, NY

786 Reviews of Matthews Nissan of Clay - Service Center
Great service Very friendly and helpful. Listen to our concerns and explained what our options were. Gave us a loaner while there’d worked on my car. Very friendly and helpful. Listen to our concerns and explained what our options were. Gave us a loaner while there’d worked on my car. More
Great facility, great snacks and coffee, good service Great facility, great snacks and coffee, good service, Car was returned dirty, they cleaned but not completely. Defenelly love the location. Pri Great facility, great snacks and coffee, good service, Car was returned dirty, they cleaned but not completely. Defenelly love the location. Price is high but is understandable do to the facility and the snack clean restroom ect! If cars are returned clean price will be ok and this place will get 5 starts More
Was quick and professional I only had one day before my registration was due for renewal and I stopped and they gave me a late appointment for the following day. I was there by I only had one day before my registration was due for renewal and I stopped and they gave me a late appointment for the following day. I was there by 3:10pm and out by 4:20. They advised about what I needed to have done soon. They were polite and honest. More
Excellent service . The car was ready in the time I was told it would take. I have always had good experiences when I'm having my car serviced..thank you.. service . The car was ready in the time I was told it would take. I have always had good experiences when I'm having my car serviced..thank you.. More
Overall great experience Ron the service advisor was great! He answered all my questions from start to finish and followed up we me as promised. Dealing with him was great Ron the service advisor was great! He answered all my questions from start to finish and followed up we me as promised. Dealing with him was great More
Very informative. I got straight honest answers. Service was done quickly and professionally. The price was very reasonable for service done. There thorough inspection I got straight honest answers. Service was done quickly and professionally. The price was very reasonable for service done. There thorough inspection found very important needs for my vehicle. More
Recommended upsell on 19k oil change totaling $500? Did not appreciate the hard hitting upsell recommendation's. New tactics or service writer? 34$ oil change and 500$ in more services. Been a service c Did not appreciate the hard hitting upsell recommendation's. New tactics or service writer? 34$ oil change and 500$ in more services. Been a service customer for 5 years and this is new. Makes me very upset I understand upselling services but 7 additional items. Sad..very sad. And my oil change sticker isn't even right. More
Great service team, Andrew is the best I definitely recommend Fuccillio Nissain to everyone. I had a great experience dealing with Andrew in the service department. He answered all my que I definitely recommend Fuccillio Nissain to everyone. I had a great experience dealing with Andrew in the service department. He answered all my questions and concerns about my car. He gave me a sense of peace knowing my car was in good hands . Fuccillio nissan did a great job on fixing my car mirror. I would recommend Fuccillio nissan to everyone. Andrew in the service department made my experience amazing. Thank you guys for everything. More
Excellent service Dropped my car off first thing in the morning asked if it could be done by noon and they had it done. Car is fixed right no problems. The only thing I Dropped my car off first thing in the morning asked if it could be done by noon and they had it done. Car is fixed right no problems. The only thing I could say was they didn’t wash the car after they serviced it, which online it’s says car wash with service visit. More
Thourough. Matt in service was and always is very nice and approachable.. checked me in and explained jobs to me .checked in while I waited.there were a lot of d Matt in service was and always is very nice and approachable.. checked me in and explained jobs to me .checked in while I waited.there were a lot of different jobs suggested to have done. More than I have ever had suggested in my past car dealerships.wondered if they really were needed. My honest opinion. More