Back

Matthews Nissan of Clay - Service Center

Liverpool, NY

not yet
rated
786 Reviews

786 Reviews of Matthews Nissan of Clay - Service Center

Sort by
September 25, 2018

Professional and prompt seevice. I did not have an appointment, non the less I was greeted with a smile and promptly served. The staff is friendly and professional. I highly recommend More

by RSEDA002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone in the service department.
Sep 26, 2018 -

Matthews Nissan of Clay responded

Thank you for the perfect 5 star rating! We appreciate your business and were happy to help you out. Safe travels.

September 24, 2018

Quick service Car was ready at time promised and I could enjoy the rest of my day. Waiting area was user friendly and service staff was very friendly More

by Cathousz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam service dept
Sep 24, 2018 -

Matthews Nissan of Clay responded

Thank you for the great review. We appreciate your business and look forward to seeing you again in the future.

September 24, 2018

Service for oil change and problem with AC Very friendly Ron was great. Service was fast which was a huge improvement. Linda who answered the phone HORRIBLE and RUDE AC still not fixed but app More

by luvmybostons12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Burghart
Sep 24, 2018 -

Matthews Nissan of Clay responded

Thank you for leaving your feedback. We take customer concerns seriously and would like to hear from you to address yours in more detail. Please feel free to contact Joe at (315)944-3201 or at jalberts@fuccillo.com.

September 23, 2018

nice Staff make the wait and money more tolerable The staff is always very nice in service. No one likes to spend the money on car service but at least the staff and accommodations are good. They even More

by saraschoellig81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Sep 24, 2018 -

Matthews Nissan of Clay responded

Thank you for taking the time to leave your review. We are happy to hear our service team took great care of you while here. Thanks again.

September 23, 2018

Matt knocks it out of the ballpark Matt and the service tech exceeded my expectations once more so I will be both a customer as well as a cheerleader for Faccillo Nissan. More

by WILLIAM.GAMBALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt nesband.
Sep 24, 2018 -

Matthews Nissan of Clay responded

Thank you for the awesome review! We appreciate you choosing to bring your vehicle to us for its service needs and cant thank you enough for being and advocate for the service team. We look forward to seeing you again in the future.

September 23, 2018

Service They did a great job doing my service and keeping my car safe. They do fair pricing for the work they do, cant complain. Thanks! More

by MARYELLENRANDALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ryan
Sep 24, 2018 -

Matthews Nissan of Clay responded

Thank you for the great review of our service team. We appreciate you choosing to bring your vehicle to us and look forward to seeing you again. Safe travels.

September 21, 2018

Very good I brought my car in for an oil change. Was grreeted right away by Andrew. He told me approximately how long it would be and he was right on. I have de More

by KAAT100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ryder
Sep 21, 2018 -

Matthews Nissan of Clay responded

Thank you for the great review of your service experience! We appreciate you returning to us for your vehicle needs and look forward to seeing you again in the future. Safe travels.

September 21, 2018

Service Car interior was returned very dirty, other than service was great. Service tech worked great with us to deal with the extended warranty company. Over More

by JAFRY2384
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ryan
Sep 21, 2018 -

Matthews Nissan of Clay responded

Thank you for your review. We are pleased to hear that your visit went well but would like to address your concern with the cleanliness of your interior. Please contact Joe at (315)944-3201 or at jalberts@fuccillo.com at your convenience.

September 21, 2018

excellent it's always a pleasure to bring my car for svc.the people are so friendly I feel so appreciated The quality of service i'm so happy with my vehicle th More

by KC100_50
Customer Service
Recommend Dealer
Yes
Employees Worked With
Samatha service Dept
Sep 21, 2018 -

Matthews Nissan of Clay responded

Thank you for your review! Please contact our service department at (315)944-3200 ext 2 to speak with someone about getting your $50. Thanks again for your business and review. Safe travels.

September 21, 2018

Damage to my vehicle while at Fucillo and a third party I took my car in for reapplication of rust proofing. When I came back to get my car there was a mark and some crinkles in my rear bumper indicating t More

by Not happy with my service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name. It was either Matt or mark.
...
73
...