Matthews Nissan - Service Center

Great customer service The folks at Serafini Nissan have always treated me well and provided excellent service for my car. Clean WiFi enabled waiting room stocked with juice The folks at Serafini Nissan have always treated me well and provided excellent service for my car. Clean WiFi enabled waiting room stocked with juice, water, coffee, tea, snacks and homemade cookies as well as tv makes the wait time pass quickly. The customer service is top notch. More

Truck service I had my Nissan truck in for a yearly inspection Joe Johnson took very good care of everything for me! Very professional staff!!! Thank you! I had my Nissan truck in for a yearly inspection Joe Johnson took very good care of everything for me! Very professional staff!!! Thank you! More

It was ok Techs did not follow up On antifreeze smell,said they didn't smell it, still can smell antifreeze. I purchased a front recovery book for the Titan Techs did not follow up On antifreeze smell,said they didn't smell it, still can smell antifreeze. I purchased a front recovery book for the Titan which has no recovery hooks? Why? Anyway it was for a Frontier my bad, I really don't feel it was nescasary to charge me $11.00 for their efforts! Just my opinion. More

Car feels new again! The experience was great, the staff was courteous and helped assess the issues I was having with my vehicle. Glad I stopped in, car is back to normal. The experience was great, the staff was courteous and helped assess the issues I was having with my vehicle. Glad I stopped in, car is back to normal. More

Cabin heater inoperable When I made the service appointment I thought I needed a new thermostat for my truck with a cost of $150 to $200. Thankfully the technician decided he When I made the service appointment I thought I needed a new thermostat for my truck with a cost of $150 to $200. Thankfully the technician decided he should run some tests first and found it was a typical problem with a simple solution and only cost $40. Made me very happy!! More

Good appt. My normal service man was out (Gene). I only deal with him because of previous issues. But this appt went ok. I usually drop my vehicle off but gettin My normal service man was out (Gene). I only deal with him because of previous issues. But this appt went ok. I usually drop my vehicle off but getting tired of loosing the car for the day. I made an appt and spent about 70 minutes there fro an oil change and tire rotation. More

Professional, Timely and As Promised MVB and the Service Department once again performed to the highest level of excellence both in performance and communication. What a pleasure! Look fo MVB and the Service Department once again performed to the highest level of excellence both in performance and communication. What a pleasure! Look forward to working together again. More

Only the best! This is my 5th Nissan from Serafini. I did have a Toyota but missed the friendly feeling and the relationship that we have developed over the years This is my 5th Nissan from Serafini. I did have a Toyota but missed the friendly feeling and the relationship that we have developed over the years. I would also like to mention and thank Eric for detailing my new Rogue to sparkle and Andrea, Gene, Marc and the Service Department Team that checked over and inspected it to round out a perfect delivery experience. Thank you everyone. More

Dishonest This dealership is not honest in dealing with warranty issues. I contacted Nissan directly and they had issues receiving a return call from the servic This dealership is not honest in dealing with warranty issues. I contacted Nissan directly and they had issues receiving a return call from the service manager . I would not recommend them to anyone . More

Well Done! Picked up a nasty screw with flat washer on my Chevy Equinox. Drove to Serafini Nissan/Volvo and asked for help. Within an hour, the tire was repaired Picked up a nasty screw with flat washer on my Chevy Equinox. Drove to Serafini Nissan/Volvo and asked for help. Within an hour, the tire was repaired and I was headed home. Well done, Serafini! More