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Maus Acura of North Tampa

Tampa, FL

4.8
1,428 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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11025 N Florida Ave

Tampa, FL

33612

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Showing 1,428 reviews

May 08, 2025

This dealership is complete garbage. They sold me a car that has been defective since I drove it off the lot. I had a life threatening defect in my integra that they claimed was caused b More

by Vincebarter15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 08, 2025 -

Maus Acura of North Tampa responded

Vince your name does not match any of our Integra sales or service customers and our service Directors would like to have a better understanding of your situation. Please either call 813.535.6287 and ask for Ryan Vidal or email him your best contact at rvidal@mausfamilyauto.com

May 05, 2025

Easy to work with and to the point. The fact that I did not have to spend my whole day at the dealership was refreshing. More

by WSHANNON93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Chateu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ellenburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Maus Acura of North Tampa responded

Thank you so much for joining the Maus Family, we truly appreciate you and if you need anything in the future we are here to help you out! Thank you again for being a valued customer and new family member!

April 30, 2025

Was a great experience and very clean dealership with great customer service. When i arrived Luis took good care of me as well as Jason. The negotiations when well and I was satisfied with the decision i More

by DAVIDEVOLV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Belen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ellenburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Maus Acura of North Tampa responded

Hey Davidvolv, We are so thankful for your positive review. We are happy to hear about the experience you had here! Thank you for being a valued customer of ours, and new family member! If you need anything we are here to help!

April 24, 2025

Professional dealership with courteous, eager to please staff. None of the nonsense you find at less professional dealerships. Loren and Jason were a pleasure to work with. More

by PHILLIPRNOLEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loren Chateu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ellenburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Maus Acura of North Tampa responded

Hello PhillipRNolen, We wanted to say thank you for being a valued customer and new family member of ours! We really appreciate positive reviews, and value your opinion! Thank you again and if you need anything we are here to help!

April 24, 2025

Thank you Brittney for your help and making the process quick and easy. It was great doing almost everything over my lunch break. More

by tracysommer72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittney
May 09, 2025 -

Maus Acura of North Tampa responded

Hey Tracysommer72, Thank you so much for the positive feedback. We truly appreciate you as a customer and as a Maus Family Member. Give us a call if you need anything, we are here to help!

April 21, 2025

Service is beyond Horrible… I took my 2009 Acura in for an oil change. Their “inspection” produced a repair estimate of $13,405 many of the recommendations requiring immediate attention. Almost all of the More

by Dakota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leo Rizo
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Maus Acura of North Tampa responded

Hello Dakota, Thank you for the feedback, we always take reviews as a way to grow and learn! We would love to speak with you over the phone , can you please call in and make sure to get our Service Drive Manager. 813-535-6287 We would like that opportunity at the least! We strive for the best and do not want any of our customers feeling uneasy. Talk to you soon hopefully, and hope you have a blessed week!

April 21, 2025

Fast and thoughtful car buying experience. Luis was able to answer all my questions and ensure the process was smooth. More

by Strongwlkquiet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Belen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Maus Acura of North Tampa responded

Hey Strongwlkquiet, Thank you so much for the positive feedback. We truly appreciate you as a customer and new Maus Family Member. If you need anything we are here to help! Thank you again!

April 19, 2025

The dealership felt welcoming, had a great selection of vehicles and the team felt honest and not too pushy More

by gguzman1085
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loren Chateu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ellenburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Maus Acura of North Tampa responded

Hey gguzman1085, Thank you for being a valued customer and Maus Family Member! We truly appreciate the feedback, and hope you have a wonderful week! If you need anything we are here to help. Thank you again.

April 14, 2025

Had a great experience here. Will definitely tell a friend. Easy process and smooth transition More

by EVINDAVIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Belen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Chateu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ellenburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Maus Acura of North Tampa responded

hey EvinDavis, Thank you for the great review and feedback. We truly appreciate you as a customer and new Maus Family Member! If you need anything we are here to help. Thank you again!

April 10, 2025

Thank you to the MAUS FAMILY and to Alex Fajardo for their great customer service, thanks to Alex I have my new Acura ZDX I love it More

by fausto24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Prado
May 09, 2025 -

Maus Acura of North Tampa responded

Hey fausto24, Thank you so much for the feedback and great review! We thank you for being a valued customer and Maus Family Member! If you need anything we are here to help you out! Thank you again!

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