Maximum Auto Outlet

Maximum Auto Dealership is inaccurate, incongruous and an untruthful car dealership. My friend and his wife, as well as I, have had nothing but terrible experiences from them, and the car that we bought the untruthful car dealership. My friend and his wife, as well as I, have had nothing but terrible experiences from them, and the car that we bought there was not only a lemon, but in terrible condition, requiring repairs that will cost almost as much as they paid to buy the car. I’ve included the details below, and a picture of the estimate for those interested. Just be careful, bring the car to a mechanic YOU trust, and ultimately, I recommend you DON’T buy from them. They are UNTRUSTWORTHY and Unresponsive. I’ll be happy to share texts, emails and other times that I’ve reached out to try and get them to help with the car. On January 10th, my friend and his wife bought a used Landrover Discovery, and once buying the car, signing up for an extended warranty, and being assured that the car was in good working order, they drove from Manassas to my store in Winchester, VA. Sheryl went to take one of our clientele to a local restaurant to get dinner, and upon getting back in the car and starting it back up, the car would not switch from Drive to Reverse. The Discovery had to be stopped, put in park, turned off completely and then turned back on again. This happened when she drove the ¼ mile back to the store as well. they immediately called the dealership and talked with our Sales Person, Jonathan, and he stated he would speak to the general manager. After several days, and several attempts to reach either the sales manager, or Jonathan, they finally agreed to have the car towed back to the dealership and take a look at it. After approximately a week they were called and told that the Land Rover was fine, and that they thoroughly tested the vehicle and could find nothing wrong with it. they went and got the vehicle back and drove home. they had it back for about a week and a half before the car started acting up again with error messages and driving hard. they left the car sit for about a week while they tried to get in contact with Anyone at the dealership with no luck. Sheryl and I finally took the car to a local mechanic that we know who refused to touch it do to all the error messages the car was coming back with when he tested the system. He immediately advised me to take it to a Land Rover dealership. Sheryl and I, again reached back out to your dealership with no response. Finally, they had the car towed to a Land Rover dealership.. After they took a look at the car, they came back with an estimate of over $9,000.00 for a vehicle that they paid $13,900.00 for. They stated that the fuel injectors were bad, the car was seriously leaking oil in various parts of the engine as well as other various issues. I have included the dealership’s estimate for everything that is wrong with the car. The dealership even told me I should fight Maximum Auto, and their own tow truck company told me that what they did was wrong. More

We bought our first car from this place, we were lied to and told we had a warranty. Two weeks after purchasing the car the transmission went out. Played phone tag for three months, went to warranty the car and told we had a warranty. Two weeks after purchasing the car the transmission went out. Played phone tag for three months, went to warranty the car to find out the warranty we were told we had did not exist. Now they are only covering $1,500 of a $4,500. We were young and they took complete advantage of us, do not go here!! More

We had an excellent experience with Kevin and Pedro buying a very nice, very competitive priced and well maintained, Ford F-150. They got us a very low/fair good rate on credit, and they also were very buying a very nice, very competitive priced and well maintained, Ford F-150. They got us a very low/fair good rate on credit, and they also were very friendly, professional, honest and quick with the process. There were no surprises or issues or switches. Very reputable and trustworthy dealership and I’m really glad I bought the truck! It’s running great More

I was very interested in a black 2008 they had for 3,995. However, this place charges a processing fee of $895. This car has been on their lot for 8 months. They had a guaranteed sale but they would not w However, this place charges a processing fee of $895. This car has been on their lot for 8 months. They had a guaranteed sale but they would not waive the processing fee. I can understand a small processing fee but $900 is much too much. More

The gentleman I worked with was very nice and pleasant but they clearly have no idea what they are doing. I traveled 3 hours to look at a vehicle, had placed numerous calls to ask questions about the vehi but they clearly have no idea what they are doing. I traveled 3 hours to look at a vehicle, had placed numerous calls to ask questions about the vehicle before I drove up there. They blew smoke up my butt telling me the car was flawless. got there and found it to be a piece of crap, body work was aweful, drove like junk. Premium price for junk. Guess they didnt count on the customer to do his homework on what the vehicle was supposed be. Never again More

Abysmal customer service. They don't even make eye contact while talking to their potential customers. We are buying a vehicle and it is a serious investment. The people seem They don't even make eye contact while talking to their potential customers. We are buying a vehicle and it is a serious investment. The people seem to b bothered me asking questions about the vehicle the finances. They want me ronn down to loan even before I decided the car inantes to puchase. Good for me, I found a nice auto dealer nearby and found a RAV4 2017 in a great condition and purchased on the same day. More

They don’t respond. Usually the car dealer worries you to death about buying a vehicle. These people never reach out to you. You have to keep calling them. Don’t waste y Usually the car dealer worries you to death about buying a vehicle. These people never reach out to you. You have to keep calling them. Don’t waste your time with this place More

I didn't end up buying, but only because it wasn't the right car for me. Zero pressure friendly sales staff. Ask for Aaron or his manager, Chris. right car for me. Zero pressure friendly sales staff. Ask for Aaron or his manager, Chris. More

They have never got in touch with me about the car! I wondered what happened about it! I wondered what happened about it! More

The reviews are so misleading, people who expect a used car dealer to diagnose and repair everything wrong with a car is ludicrous. If you came from far away to buy a car a t a high volume dealership they car dealer to diagnose and repair everything wrong with a car is ludicrous. If you came from far away to buy a car a t a high volume dealership they do not have to treat you like you are visiting royalty... they have amazing cars, i got a very pretty maserati abd JJ was THE most amazing person at any dealership ever (a loan miracle worker). this lady's kid coukd not tell the car did not have headlghts so she left a nasty review? dont mind the whiny karens, this is a great dealership, I am taking my much smarter 19yo there tom to get a car.... yes he knows what a headlight is! More