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Maxwell Ford

Austin, TX

4.7
2,226 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,226 reviews

August 26, 2025

Jackie is awesome. Repairs were completed quickly (while I waited) and as quoted. Keep up the good work. Great service....again. More

by teresaf1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora, Greg Kimball
August 26, 2025

Buzz provided excellent service. I know I can always trust Maxwell Ford for vehicles and service More

by sausage37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buzz service advisor, Greg Kimball
August 23, 2025

Milo in service was great! Quick and efficient service with no pushy services! I will continue to come back and spend my money here. Thank you! More

by logandennison4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo
Aug 26, 2025 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2025

Easily be best dealership service center experience I’ve ever had. I had the privilege of working with Megan. Let me just say she’s amazing and kicks butt at her job. She’s very pleasant, funny and professi More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan, Lisa
Aug 26, 2025 -

Maxwell Ford responded

Hi Mike, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 22, 2025

Excellent & professional service department that focuses on quality and customer service and short wait times More

by dpcavalier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan & Nico, Greg Kimball
Aug 25, 2025 -

Maxwell Ford responded

Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2025

Easy to check in and Nico helped get the truck repaired and had us back on the road quickly. More

by spbyrne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Romano -
Aug 25, 2025 -

Maxwell Ford responded

Hello, we're happy you found Nico to be so supportive during your experience here at Maxwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2025

Maxwell Ford service department did an excellent job scheduling and completing the software update service for my Ford Escape Hybrid plug-in car. The free valet pickup and delivery of my car was such a More

by ziegner59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillion, Greg Kimball
Aug 25, 2025 -

Maxwell Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2025

I took my camper van in for an engine light and Cindy and the service crew was great. She kept me up to date on the progress, exactly what they were doing, and knocked out some regular maintenance while at i More

by david_ATX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Beltram, Greg Kimball
Aug 25, 2025 -

Maxwell Ford responded

David, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

August 21, 2025

The agent- Raphael Lee, helped us. He was very considerate, patient & a good listener. He was polite, let us take our time to decide. During the test drive he explained the features of More

by umsiraos
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rafael Lee
Aug 24, 2025 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. If you have any further questions, please give us a call. We're always happy to help!

August 20, 2025

Zach pugmire is professional, friendly and knowledgeable. He made sure I did not get any service items I do not need. He took time to make sure I was completely satisfied and all questions were answered. More

by austin_ophelders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach pugmire, Greg Kimball
Aug 23, 2025 -

Maxwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Zach here at Maxwell Ford! We are always more than happy to assist you if anything else comes up. Take care!

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