Mazda of Greenville

Very friendly. Let me use an empty office to do my work while I waited for the car to be done. Service staff is always courteous and takes time to explain what is wrong with the car and what needs to be d while I waited for the car to be done. Service staff is always courteous and takes time to explain what is wrong with the car and what needs to be done. More

Brought our car in for recall service and was promised a loaner. Got there and they didn’t have one. Very disappointing. Staff is very friendly but needs to keep their commitments. loaner. Got there and they didn’t have one. Very disappointing. Staff is very friendly but needs to keep their commitments. More

It’s always a pleasure to have my vehicle serviced here. Jeff and his team have been providing a quality experience for years, making this my first stop every time! Jeff and his team have been providing a quality experience for years, making this my first stop every time! More

Not impressed The problem was not identified and the work was not completed in a timely manner, and it was not even completed; the car was not put back together pro The problem was not identified and the work was not completed in a timely manner, and it was not even completed; the car was not put back together properly, and something was broken that had been working before. The waiting room is cramped and unpleasant, with random furniture. None if this makes me want to bring my car back to them, or buy one from them, or even buy another Mazda. More

Kudo's Thank you Jeff for all of your help with servicing my car. You were very professional and quick to respond. I appreciate all of your help. Andy, Adam Thank you Jeff for all of your help with servicing my car. You were very professional and quick to respond. I appreciate all of your help. Andy, Adam and Richard were all so very helpful in expediting the selling of my car. Thank you guys and best wishes. More

Pretty decent Vehicle intake was straightforward. Work commenced on time, was done earlier than promised. Valve stem caps were loose, which is the sort of minor d Vehicle intake was straightforward. Work commenced on time, was done earlier than promised. Valve stem caps were loose, which is the sort of minor detail that probably only I would notice but I've learned to check for such things. This is, after all, the 21st century. Service dept called me at the correct phone number when vehicle was done. Repair order is well itemized for parts and labor. $20 shop supply fee sounds high but is probably well within reason. No environmental fees, disposal fees, other bogus surcharges, etc., so that's good. Alignment was listed on repair order but I received no documentation showing before and after measurements. Not surprising these days but an important detail if one strives for quality work. A hard copy and electronic copy of work order are provided. Mobil platform service scheduling works well and includes calendar reminder function. Overall experience was actually slightly better than expected. I will be back. More