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Mazda of Greenville
Greenville, SC
1,384 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,384 reviews
January 04, 2020
Sloppy, need attention to details Scheduled simple oil change and 45k mile check-up. Scheduling was easy. Oil change, systems check, tire rotation and alignment took nearly 3 hours. Scheduled simple oil change and 45k mile check-up. Scheduling was easy. Oil change, systems check, tire rotation and alignment took nearly 3 hours. Tire pressure warning light was not reset following service. Had to return 2x to get it to stay reset. Left plastic and floor liner in car following service. On a positive note, staff was friendly, courteous, and apologetic for tire light situation and compensated me for my lost time and inconvenience. A little better efficiency and attention to the little details would go along way in improving the customer experience. More
by namenots
Verified CustomerEmployees Worked With
jeff
January 03, 2020
Service Experience I called to get a oil change on December 31st and Jeff Mann Service Consultant gave me appointment that day. Jeff is always very professional. I called to get a oil change on December 31st and Jeff Mann Service Consultant gave me appointment that day. Jeff is always very professional. More
by SHARON_LATHAN
Employees Worked With
Jeff Mann and Cindy phone receptionist
January 02, 2020
New Car Purchase I have never considered a Mazda until I saw the CX 30 commercial on TV. I went to Bradshaw's website, and actually liked the CX 5 better. I submitte I have never considered a Mazda until I saw the CX 30 commercial on TV. I went to Bradshaw's website, and actually liked the CX 5 better. I submitted an online request and was contacted by Richard Lovedahl the next morning. I test drove the car on my lunch break, and after work I picked it up. It was the easiest process ever! I spent a total of one hour in the dealership! Richard was very knowledgeable, and he listened to what I wanted and never tried to sell me above my means. There was no pressure, and signing the docs was effortless. This is hands down the best car buying experience ever, and my Mazda is the most amazing car ever! More
by MELISSA.JONES2
Employees Worked With
Richard Lovedahl
January 01, 2020
1994 Mazda Protege LX I could not find anyone in Sumter or Columbia, SC that would work on my 1994 Protege due to the age. Jeff and the Service Dept Manager didn't have a p I could not find anyone in Sumter or Columbia, SC that would work on my 1994 Protege due to the age. Jeff and the Service Dept Manager didn't have a problem with it. They were able to complete all the work I requested and then some. Great people doing great maintenance and service. My Mazdas have a new place for maintenance. More
by TERRYBTAYLOR
Employees Worked With
Jeff
January 01, 2020
Oil Change Jeff Mann was very professional and knowledgeable as always and made sure all the discounts I had were applied. He explained additional services and c Jeff Mann was very professional and knowledgeable as always and made sure all the discounts I had were applied. He explained additional services and costs that I might be interested in at the next service. More
by zen621
Employees Worked With
Jeff
January 01, 2020
Overall very good Friendly, prompt service. Just one hour for Oil change/tire rotation & recall check which is very quick compared to other dealerships. Only 2 things k Friendly, prompt service. Just one hour for Oil change/tire rotation & recall check which is very quick compared to other dealerships. Only 2 things keep me from giving 5 stars: $90 for Oil change and tire rotation is expensive compared to other dealerships. Free or discounted maintenance service should be included with leased vehicles. Also, no weekend service hours makes it less convenient to schedule timely service. More
by Sal
Employees Worked With
Jeff
December 31, 2019
I felt valued as a customer, not rushed or pressured, with the ultimate goal being my happiness and satisfaction. My trade was also valued fairly and to my expectations. with the ultimate goal being my happiness and satisfaction. My trade was also valued fairly and to my expectations. More
by flojoflorin
Employees Worked With
Andy Brand, Darius Sherman
December 30, 2019
Leasing a new car Darrius and Yassir were our sales contacts. They were courteous, friendly and knowledgeable and addressed all our needs. There were no surprises!! Darrius and Yassir were our sales contacts. They were courteous, friendly and knowledgeable and addressed all our needs. There were no surprises!! We did have an issue with the length of time it took to complete all the paperwork. Especially since I was asked the day before to fill out the credit report, send a picture of my driver’s license, insurance card and registration. By doing this, I was told that would speed up the process. Three hours is a long time and I strongly recommend that the powers at be address the issue. Shortening the length of time will lend to a more pleasant experience. More
by ian.craig
Employees Worked With
Andy Brand, Darius Sherman, Yassir Elamin
December 28, 2019
Excellent experience leasing two Mazda’s in two weeks! I test drove about a dozen suv’s. The 19’ CX-9 Touring was by far the most quiet, best handling and most smooth engine. My salesman Richard Lovedahl w I test drove about a dozen suv’s. The 19’ CX-9 Touring was by far the most quiet, best handling and most smooth engine. My salesman Richard Lovedahl was more professional and knowledgeable than any other salesman I had when searching for the past month. The negotiation process was simple and I’m very satisfied with my lease deal, and Richard even did all the financing without me needing to go into another room. Got the vehicle 11/13/19. Highly recommended dealer, vehicle and salesman! Also an update on 11/23/19; I just leased another vehicle from Bradshaw Mazda and Richard Lovedahl. A 19’ CX-5 Grand Touring with premium package. Thanks again! More
by Rachmunas4life
Employees Worked With
Richard Lovedahl
December 28, 2019
Great Service Customer service is at the top, as always great experience with a personal touch to solve problems. Came with a concern with no appointment and they r Customer service is at the top, as always great experience with a personal touch to solve problems. Came with a concern with no appointment and they resolved the issue in no time More
by FRAPER
Employees Worked With
Stanley Shockley
