Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mazda of Salem
Salem, OR
181 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 181 reviews
February 15, 2026
Such great service! Always nice and didn’t judge my dirty car. Thank you so much! Always nice and didn’t judge my dirty car. Thank you so much! More
by lepadelford
Verified Customer
February 14, 2026
Everyone I came in contact with was courteous and professional. I appreciate their positive feedback and support. Very helpful:) professional. I appreciate their positive feedback and support. Very helpful:) More
by SJRKSNYDER
February 12, 2026
Very good service from scheduling to dropoff and pickup. A loaner was available and offered which is great. Thanks much for a positive experience A loaner was available and offered which is great. Thanks much for a positive experience More
by ERIC@indigopiping.com
Employees Worked With
February 07, 2026
The staff looked out for me and the service was completed in a timely manner. in a timely manner. More
by MINDYHOECKLE
Employees Worked With
February 07, 2026
This dealership Has treated me so well for years. I highly recommend them whether it's to purchase a vehicle or to service it. Thank you Mazda of Salem!!! I highly recommend them whether it's to purchase a vehicle or to service it. Thank you Mazda of Salem!!! More
by rdemasi
Employees Worked With
Skip
February 06, 2026
5th buying experience here and always also use their service department. Have never had a negative experience of any kind. Great staff in all areas. service department. Have never had a negative experience of any kind. Great staff in all areas. More
by katdav49
Employees Worked With
Other Employees :
Kyle, my salesman yesterday.
February 05, 2026
Great team enjoyed the process of buying the car. Team even went as far as sending a shuttle to airport as I dropped off my rental. Team even went as far as sending a shuttle to airport as I dropped off my rental. More
by rmshiraishi
Employees Worked With
February 05, 2026
Dealer is Horrible. I purchased 2025 Mazda from them in August. Right after sale, all changed. They did not deliver me the car until over a week after purchase. I had tw I purchased 2025 Mazda from them in August. Right after sale, all changed. They did not deliver me the car until over a week after purchase. I had two loaners, both abused, oil everywhere on upholstery. One seat belt didn't work ect. I went to pick up my car as they called and said it was ready. Nope, they did nothing. Matt's, al weather were not installed detail wasn't done ect ect. Then to top all that off, I get a call today from their service to bring my car in for first visit. I said no. The lady convinced me to schedule. I only have 3600 miles on my car. They tried to strong arm me. They are liars, and con artists. She said free first time oil change, several point inspection and tire rotation. I said don't need rotation and don't need inspection with 3600 miles. She said her boss told her mandatory and I have no choice. I said, my car, my bill and they will only change oil and nothing else. They were wanting seriously to find something to sell me. They are absolutely bbs operators. Do not go there. You will be sorry. I have texts and I have documentation of all and this isn't even everything. There is more but im hoping you get the point. Terrible people, liars, cheats and rude. More
by Jasonds1967
Employees Worked With
Other Employees :
General Manager service techs, Finance manager but sales person very super nice. Service manager just as bad.
