McCarthy Hyundai - Service Center

Trying to get Santa Fe service through warranty company. The warranty co is being obstinate requiring full engine teardown but ALSO I can't get Max (service) to give 7 day status updates. 5 voucemails this The warranty co is being obstinate requiring full engine teardown but ALSO I can't get Max (service) to give 7 day status updates. 5 voucemails this week ď kit a dingle callback. Dealer has had the vehicle for 4 weeks. No closer to resolution than on day one. More

Complete crooks. They don’t honor warranty guarantees and then charge several hundred dollars for the “inspection” that only told you that your vehicle isn’t under wa They don’t honor warranty guarantees and then charge several hundred dollars for the “inspection” that only told you that your vehicle isn’t under warranty. Go to any other Hyundai. Stay away from these criminals. More

I came in for a recall on my 2015 Sonata and drove off in a new Tucson. My salesman Matt was very professional and courteous. He answered all my questions and made the deal as seamless as possible. a new Tucson. My salesman Matt was very professional and courteous. He answered all my questions and made the deal as seamless as possible. More

Do not buy a car here. Sales and service departments are horrible! Find another dealership horrible! Find another dealership More

I’m very disappointed with McCarthy Hyundia. 11/17 I brought the car in for diagnostics of sunroof not closing. I was told the tilt levers were binding up. They ordered the parts which I was requested t brought the car in for diagnostics of sunroof not closing. I was told the tilt levers were binding up. They ordered the parts which I was requested to pay for in advance. 11/24 they replaced the parts, before leaving the lot I tested the sunroof and it was doing the same thing it did prior to paying $559.01 for. The service Mgr Ryan McNiffen said, don’t worry will make good on the repair. 12/1 I bring the car back in to get the additional parts Ryan ordered to get my sunroof working. Now they tell me, I’m going to have to pay $1900 less the $559.01 to repair the sunroof $1340.99, because they need to order the entire sunroof frame to replace the cables that they THINK are bad. What kind of Certified Technician work at McCarthy Hyundia? They have now TWICE misdiagnosed the repair! I opened a case with Hyundia Customer Care, they denied the repair as a goodwill. Word of Mouth goes a long way! I pick up over 200 riders a day. I will tell them NOT to trust McCarthy Hyundia as Ryan McNiffen LIED to me. He promised to make good on the repair, I now am out$559.01 and have a broken sunroof. If you give them less then 5 stars, they have you redo the survey....Stare clear of McCarthy Hyundia in Olathe. A dishonest dealership!! More

Pd $1800 for repair. Check engine light back on in less that 24 hrs...now they say car needs new transmission...another $3300. Complete Diagnostic??? that 24 hrs...now they say car needs new transmission...another $3300. Complete Diagnostic??? More