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37 Reviews of McCarthy Hyundai - Service Center
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October 04, 2016
Excelland service on vehicle I have bought my vehicles for years at Mccarthy auto group and have never had a problem. Dave Johnson is outstanding and explains everything. I live i I have bought my vehicles for years at Mccarthy auto group and have never had a problem. Dave Johnson is outstanding and explains everything. I live in Pittsburg, ks now but they always sqeeze me in and take care of me when I'm in town. Wonderful group of people!!! More
by Darlene
Employees Worked With
Dave Johnson, Amy Irwin, Joe Oliver
August 22, 2016
The McCarthy Service Center is Awesome! I purchased my car from McCarthy Chevrolet 2 years ago and have been bringing my car to McCarthy's Service Center ever since. Each time I've been in I purchased my car from McCarthy Chevrolet 2 years ago and have been bringing my car to McCarthy's Service Center ever since. Each time I've been in for standard service, my experience has been great. This last time Joe was very helpful and friendly, and had a nice chat while getting me into the system. He said it would take X amount of time and that is exactly how long it took. No surprises, ect. Always a great experience, friendly staff, and a large, comfortable and clean waiting room! I will keep coming back to have my Malibu serviced at McCarthy. More
by Michael Schmidt
Employees Worked With
Joe Oliver
June 08, 2016
Very poor customer parts service I need the driver's side door gasket replaced, and have some recall work that needs to be done, on the same trip. They could not enter me into the sy I need the driver's side door gasket replaced, and have some recall work that needs to be done, on the same trip. They could not enter me into the system because I couldn't leave without the recall work done. I didn't have time to stay for that service. They told me that they needed a few days to order in the door gasket parts, so call ahead. I did that today, but since I wasn't checked into the system they have no record of what parts they need to order. I am required to prepay for these parts they say are special order, and if they order them wrong they cannot return them or issue credit. It is not convenient for me to visit the dealership (I live in a different part of town), and would like to get everything done in one trip. And not pay for a part that is mis-ordered. They are a Hyundai dealership, why can't they return a Hyundai part if it's unused? More
by madcustomer
Employees Worked With
Austin
May 09, 2016
Would recommend to any Hyundai owner! Even though I did not purchase my 2013 Hyundai Elantra from McCarthy Hyundai, they took care of my car like I did. I really appreciate the great servi Even though I did not purchase my 2013 Hyundai Elantra from McCarthy Hyundai, they took care of my car like I did. I really appreciate the great service. Everyone was so welcoming and service exceeded my standards! Thank you Joe! I will be back for sure! More
by Xavieru
Employees Worked With
Joe Oliver
May 17, 2015
Wonderful service Kim and Kent went above and beyond to get me into the vehicle I wanted at the payments I needed. I came in for an oil change on my 2013 Elantra, think Kim and Kent went above and beyond to get me into the vehicle I wanted at the payments I needed. I came in for an oil change on my 2013 Elantra, thinking I couldn't yet get into an SUV. I drove home in a 2015 Santa Fe Sport. Excellent job, guys! Keep up the good work! More
by MzNurse
Employees Worked With
Kim Warner, Kent Rose, Felix Moreno
April 28, 2015
Service 2007 Sonata Dave Johnson, Amy Irwin, & Joe Oliver proviced me excellent service. They are knowledgeable, courteous, friendly, and professional. I will continue t Dave Johnson, Amy Irwin, & Joe Oliver proviced me excellent service. They are knowledgeable, courteous, friendly, and professional. I will continue to use this service center. More
by Jude
Employees Worked With
Dave Johnson, Amy Irwin, Joe Oliver
June 30, 2012
In the four years my wife has had her 2008 Hyundai Sonata, she has had the following issues: 1. At 40,000 miles in August 2010, the first engine was replaced – after two weeks of delays and lack of Sonata, she has had the following issues: 1. At 40,000 miles in August 2010, the first engine was replaced – after two weeks of delays and lack of communication by the dealership she bought it from – McCarthy Hyundai of Olathe, KS. It took a regional representative to come to the dealership, inspect the engine and see the mechanical defect that caused the problem in the first engine resulting in its replacement. 2. In January 2012, at approximately 58, 000 miles on the vehicle, the entire transmission was replaced. This time McCarthy Hyundai of Olathe, KS would not honor the warranty and stated this was an issue of abuse and neglect. This is despite our proof of regular, documented maintenance on the vehicle. Please refer to case 4697168; VIN 5NPEU46C38H342141 3. At 61,000 miles in June 2012 we are now forced to again to bring the vehicle back to McCarthy Hyundai of Olathe, KS to have the engine inspected because there are now metal shavings in the oil pan. Once again we have documented maintenance work on the vehicle showing oil changes at regular intervals of 4 months which corresponds to my wife’s driving pattern of 3,000 per those four months. We will NEVR deal with McCarthy Auto group again. More
by domersa1971
Employees Worked With
Brian and Drw
