McCombs Ford West

From the moment we reached out online, our experience with McComb’s West was on point. Even their automated intake system was responsive and built our confidence as buyers. When we arrived at the dea with McComb’s West was on point. Even their automated intake system was responsive and built our confidence as buyers. When we arrived at the dealership, we were greeted by smiles from every single person on staff. Ken was an exceptional partner in our purchase of our new Mach-e, building on our initial confidence in purchasing from him and the dealership. He took the time to explain every step of the process, and even helped us to set up CarPlay, and program the touch key door entry. 11/10 would recommend! If you buy from McComb’s West, go celebrate at Henry’s Puffy Taco, not healthy, but worth it! PS to Ken, have a great trip, hope the fish are biting!!! More

Louis was very understanding and professional. We appreciate every employee we met and felt very comfortable. We made new friends. We’ll recommend Red McCombs to our family and friends. We appreciate every employee we met and felt very comfortable. We made new friends. We’ll recommend Red McCombs to our family and friends. More

Dealership was well kept with a friendly atmosphere. Everyone involved in the process were respectable, knowledgeable and willing to spend time with you. Everyone involved in the process were respectable, knowledgeable and willing to spend time with you. More

Gregorio was extremely helpful, and what I appreciated most was that he kept his word and followed through on everything he promised. most was that he kept his word and followed through on everything he promised. More

Service reps do not welcome you when you arrive. You have to hunt them down and when you find one you have to wait till they are off the phone. Decided to ask for sevice manager (Wayne). Went for te You have to hunt them down and when you find one you have to wait till they are off the phone. Decided to ask for sevice manager (Wayne). Went for test drive with service manager and he was able to hear issue coming from vehicle and see leak from differential and aslo showed him video i took with phone of many things that was being displayed on my dashboard. Waited for vehicle to be serviced. When asked what was wrong with vehicle, told something that made no sense. Vehicle was taken in for humming sound coming from under truck, differential leaking fluid, blind spot system fault, cross traffic system fault, hill start assist not available, pre-collision assist not available and service advance trac light come on. Leak was due to seal. Humming was due to yolk not inserted completely into transfer case. Now here is what made no sense. First, the remaining issues were not addressed or fixed. Second, I was told that the remaining issues were due to yolk issue. I asked how that is possible and was told that it is because all is connected to drive shaft via ABS. WOW. I dont know how the service rep (Raudel) came up with that. WILL NOT BE TAKING MY VEHICLE TO THIS DEALERSHIP EVER AGAIN. Service department really needs to work on service. More

Eloy was a fantastic sales rep. I had a great experience with him. I knew exactly what car I was looking for and he helped advocate for me to get the best deal possible. I had a great experience with him. I knew exactly what car I was looking for and he helped advocate for me to get the best deal possible. More

Came in one morning and left in about 3 hours with my new truck all thanks to Mr. Stevin. truck all thanks to Mr. Stevin. More

purchasing a new car has been something i’ve been planning on doing for a while now, i just recently tuned 21 and have had my car for 5 years and was looking to upgrade. something happened unexpected planning on doing for a while now, i just recently tuned 21 and have had my car for 5 years and was looking to upgrade. something happened unexpectedly that had me needing to go to a dealership sooner than expected and after one short text to ken he was already telling us to come on down to the dealership and after taking a look at my car for a trade-in i was given unexpected news that could’ve changed whether or not i would be able to leave with a car that week. ken assured me that he would take care of me while i was there and get me back on the road in a safe new vehicle that would check off all of my boxes. ken was very nice, friendly, and detailed in his service. he gave me suggestions and answered all of my questions. as a first time buyer is it nerve wracking to go through this process and ken made it smooth and problem free, i felt encouraged and confident in my decision without feeling pressured. i and soooooooo obsessed, in love, and happy with my new car!! i would 100% purchase another vehicle from ken and would recommend him to any friend or family interested in a purchasing a new vehicle with an excellent experience as well! thank you so much!!! More

Had a great experience with Christos! He helped me find a new car and it was quick and easy! He helped me find a new car and it was quick and easy! More

Great experience with Jayden, very attentive, knowledgeable and expedited buying process. Jayden followed up multiple times after purchase to check in too, would highly recommend!! knowledgeable and expedited buying process. Jayden followed up multiple times after purchase to check in too, would highly recommend!! More